Let customers book you: 10 scheduling software tools review 

In today’s world, businesses must be flexible, trendy, and most of all, quick. Both individual entrepreneurs and large companies face work process optimization challenges. Say, you are a yoga trainer and have to provide your customers an opportunity to book a class and/or pay for it. Or maybe, you often forget about upcoming business meetings and you need regular notifications. For these purposes and more, online scheduling software is there to make life easier as indispensable assistant.

Such appointment/booking tools allow setting up a page on the Internet, or integrate it with a company’s website, and provide customers an online appointment app with all the necessary information. Customers can interact with it, order your services or book an appointment, receive notifications, etc. Online scheduling software can even help monitor the financial aspect, generate visitor statistics, integrate with other applications. For 2019, we’ve selected ten little appointment apps to review, so let’s start.

Scheduling software Trial Basic plan,
$ per month
Android, iOS User reviews Tutorials Tech support
Acuity Scheduling Unlimited 25 ✔️ ✔️ Help center, email
Appointy Unlimited 50 ✔️ ✔️ ✔️ Email, live chat
Bookafy Unlimited 13 ✔️ ✔️ Email, phone
Jobber 14-day 69 ✔️ ✔️ Help center, email, live chat
Omnify 14-day 79 ✔️ ✔️ ✔️ Help center, live chat
Setmore Unlimited 25 ✔️ ✔️ ✔️ Help center, email, live chat
Simplybook.me 30-day 30 ✔️ ✔️ ✔️ Help center, email, live chat
SuperSaaS Unlimited 26 ✔️ ✔️ Help center, email
Visibook Unlimited 14 ✔️ ✔️ ✔️ Help center, live chat
vCita 14-day 59 ✔️ ✔️ Help center, email

Now, let’s see a brief roundup of key features for these 10 scheduling apps. We should note that all of them are online web-based apps, so you do not need to install anything – all you have to do is sign up and create an account/profile. Farther in the article you will find short review for each free scheduling app in alphabetical order. 

Software Work week planning Special day planning Statistics Analytics Online payments Email notifications SMS notifications Multiple admin roles Clients base Employees base
Acuity Scheduling ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Appointy ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Bookafy ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Jobber ✔️ ✔️ ✔️ ✔️ ✔️
Omnify ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Setmore ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Simplybook.me ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
SuperSaaS ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Visibook ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
vCita ✔️ ✔️ ✔️ ✔️ ✔️ ✔️

01
of 10
Acuity Scheduling

Free online appointment scheduling software with the versions for Android and iOS. Acuity has a little bit clunky interface, but tutorials and funny descriptions of features will help. To start working, select name and type of business in Appointments page. Add employees, set up preliminary client scheduling limits. Clients can cancel their appointments and ask questions through contact forms after scheduling.

best scheduling software

Management menu contains appointments and calendar availability settings. It is possible to customize a page with logo, color, font etc. Acuity Scheduling app provides features for interaction with customers, e-mail and SMS notifications, different appointment types, questions for clients, gift certificates and subscriptions, coupons. There’s also an option to create a client list and import/export it in CSV format.

It is possible to send a direct link of Acuity webpage to clients. Or, if you have your own website, you can copy and paste the HTML embed code of the scheduler / booking button / booking bar into a website. Moreover, you can place a “Book” call-to-action button in social network pages, which will direct customers to Acuity client’s scheduling page.

Integration. Acuity supports integrations with accounting and invoicing programs, email and marketing tools, analytics and conversion tracking tools, CRMs, client engagement, video conferencing tools and web builder programs. In addition, there are integrations with payment systems like Stripe, Square, PayPal, Braintree, Authorize. One can sync data with Google Calendar, iCloud, Outlook Office 365, Outlook Exchange, Outlook. Users familiar with CSS can add Google Analytics or other tracking tools.

Pricing. Free version has limitations, and to counter it, Acuity has few paid packages billed monthly. Emerging Entrepreneur version – 1 calendar, advanced features – costs $15. Growing Business – up to 6 calendars, locations, advanced features, messaging, gift certificates etc. – costs $25. The most complete Powerhouse Player version is available per $50 per month (up to 36 calendars, all features, custom API and CSS).

  • Pros:
  • Free and multi-functional scheduling software
  • Various integrations with 3rd party apps
  • A lot of options to interact with customers
  • Cons:
  • Due to large number of features, learning curve is high
  • Many features are only available in paid versions (accepting payments, sync, group events etc.)

02
of 10
Appointy

Appointy is stylish and functional online scheduling software, also with versions for Android and iOS, in 32 languages. Might be useful for individuals, businesses (2 or more staff), and multi-location businesses. When signing up, you can choose type of services, create service menu (list of services, duration, prices), list of staff, work schedule and address. Quick Start Guide helps to understand main app’s functions.

online scheduling software

Lists of customers and employees in Appointy have an alphabetical pointer. Program also generates various reports: customers, sales, credit, SMS reports etc. Marketing menu contains discounts and coupons, design certificates for customers – you can set the capacity for each service. This appointment service has email notifications for employees, cancellation and intake forms for customers, reviews and ratings.

Integration. Outlook, iCal calendars, Facebook, Google Analytics, Reserve with Google, Payment Gateways (Square, Stripe, PayPal, Authorize.net). If you want to integrate Appointy on your site, enter the URL of your page in Booking Rules and Layout menu. Then, users will be redirected to your page, or to social media channels.

Pricing. Appointy provides free version with such features: Google bookings, website integration, automatic reminders, mobile version, 100 appointments per month. Several paid plans come with 14-day trial. Growth version costs $20: free version features + unlimited services and appointments, live chat/email support, customization, sync, accept payments. Professional version costs $50: Growth version features + staff login, gift certificates, resource scheduling, dedicated relationship manager. Enterprise version costs $80: Professional version features + SMS text settings, dedicated manager, removal of Appointy branding, etc.

  • Pros:
  • Design certificates for clients
  • Large number of reports to evaluate efficiency
  • Ability to set booking capacity for separate services/calendars
  • Tax calculating function
  • Cons:
  • By functionality it loses to competitors
  • Special day planning, SMS notifications and multiple admin roles not available

03
of 10
Bookafy

Bookafy scheduling tool is relevant for all types of companies, and supports 35 global languages. Customer page is nice and convenient, while on the other side Bookafy has multiple admin roles, unlimited catalog of customers (with all the information). Individual employee schedules, different appointment types for different user groups – with duration and prices, team appointments (for 2 users and more), custom API. This booking app contains different notification settings: SMS text alerts, buffer between appointments, custom messages, instant notifications, reminder schedule.

free scheduler apps

Integration. First and foremost, adding Bookafy to a website is possible in several ways. One, insert Iframe code; two – install a Bookafy button with the code found in Settings. Additionally, you can connect a web page to Stripe and Authorize payment systems, synchronize with iCal, Outlook, Exchange, Office 365 2, Google Calendar.

Pricing. Bookafy provides free version – unlimited appointments and appointment types, Iframe integration, email support, WordPress plugin etc. Pro version costs $9 per month: Free features + text messages, email reminders, buttons popup integration, payments, group events etc. Enterprise version costs $13 per month:  Pro version features + phone support, additional integrations, video conferencing, custom user interface etc. 30-day trial is available for each version.

  • Pros:
  • Simple user interface with lots of languages
  • Multiple admin roles, lots of integrations
  • Group events and group appointments
  • Cons:
  • No reports generation, basic functionality
  • No user reviews
  • Special day planning, SMS notifications not available

04
of 10
Jobber

Jobber scheduling software assists with appointments, schedules, booking, and even invoicing. At the start, after filling out company information, program suggests creating the first job for a client (one-time job or contract job), add list of services, set up notes, invoice reminder etc.

Menu items aid in establishing work: dashboard with lists of actions, assignments, balances, upcoming jobs etc., several  types of Calendar (month, week, grid, map and list), List of clients with import/export. There are also team management tools, client reports, tracking and so on. Customers can create work requests, communicate via email – Client Hub allows clients to log into Jobber to view requests, quotes, invoices etc.

scheduling software review

Integration. You can add a link for clients to log into Client Hub from a website – copy the URL in Settings page and add it to your website as a link or a button. In Social networks section you can connect Jobber with social accounts. Jobber calendar syncs with iCal, Google Calendar, QuickBooks Online, Xero, Stripe, Square, Braintree, Authorize.net, PayPal.

Pricing. Jobber is free for 14 days. Core version costs $69/month: up to 2 users, quoting, scheduling, invoicing. Connect version costs $129/month: up to 10 users, additional features. Unlimited version costs $259/month for large teams and with high payment volumes.

  • Pros:
  • Convenient menu with assistance items
  • Dashboard with whole current activity information
  • Expenses tracking and Client Hub functions
  • Cons:
  • No online payment feature
  • No user reviews
  • SMS notifications, multiple admin roles not available

05
of 10
Omnify

Omnify is appointment software for small businesses, it has Android and iOS apps. It suggests account options – for single users or businesses with multiple users. Great “Page customization” features: color, cover photo, business logo, introduction video. In some way, it resembles a CRM system as it comprises customer  database, sales statistics, lead management.

scheduling software 2019

Services are classified as Classes, Class Packs, Memberships, Facilities, Events, Appointments, Adds-ons (one-time fee or additional services). In settings users can set the tax calculating method, employee base, discounts, automatic emails and waivers for customers. By the way, customers may login and view their schedules, transactions, additional details.

Integration. Omnify supports connection with Google Contacts, Mailchimp, WordPress, payment systems like Stripe. Omnify online scheduler allows embedding buttons and iframe widgets into websites. Also, custom domains for Service Store and social account links.

Pricing. Omnify is free for 14 days. Studio version is $49 per month (5 team members, unlimited clients),  Business version is $79 per month (10 team members, custom domain, team access management, custom forms). Advanced version costs $99 per month (15 members, remove Omnify branding, analytics), while there’s also a Premium version for $199 per month with up to 25 members, personal manager.

  • Pros:
  • Data migration from other software, tax calculation
  • Multifunctionality, diverse classification of services
  • Special day planning is available
  • Cons:
  • 14-day trial, business packages are quite expensive
  • Support popup window is annoying and shuns main page elements

06
of 10
Setmore

Setmore is free online scheduling software with iOS and Android versions. Free version is very simple and concise. Dashboard contains statistics about revenues, weekly schedule, activities. Booking page can be adjusted with language, company details, logo, currency, social media links, address etc. Also, you can set up business hours, booking policy, subpages, language and time format. Staff profiles have different levels of access: staff access, admin access, receptionist access. Calendar can be set for employees individually. There is double booking, service duration, service costs, text reminders.  

appointment software review

Integration. Different kinds of payments (Square, Stripe – only in Premium, cash register systems), social networks (Facebook, Instagram), WordPress too. It is possible to place a “call-to-action” button in  social accounts. For clients, you can either share a personalized my.setmore.com URL and use it as a standalone website, or embed a booking button in a website.

Pricing. Free version provides up to 20 staff schedules, unlimited appointments, iOS and Android app, custom booking page. Premium version at $25/month offers SMS reminders, online payments, Google 2-way sync, Outlook 2-way sync, recurring appointments.

  • Pros:
  • Easy to use, up-to-date statistical indicators on items
  • Different levels of access for staff
  • A calendar for each employee
  • Cons:
  • Many features not available in free version
  • No special day planning, analytics, multiple admin roles

07
of 10
Simplybook.me

Simplybook.me is more then just scheduler software because it looks more like website for customers.

Considerable attention is paid to visual design of companies’ pages – with lots of website templates, color schemes, visual preferences, banner images, etc. Previews on phone, tablet and desktop, even with a view angle are available. Welcome page has short helping videos for different sections.

best online booking software

There are services and providers, working schedules (with special day planning), customize design, website integrations. Client login feature allows clients to register online, quickly make bookings and see their booking history. Custom Feature menu helps manage sync a scheduling page with Google, Facebook, for example to enable customers to login and make appointments via Facebook profile.

Integration. Set your own sitelink (URL) for an appointment page, use own domain name or subdomain. Another option is to add a Book/Contact widget to a website.

Pricing. Simplybook.me is free for 30 days. Basic version costs $10/month (100 bookings, 3 custom features, website, iframe code, etc), Standard version costs $30/month (500 bookings + Basic version features), Premium costs $60/month (2000 bookings, all custom features).

  • Pros:
  • Large number of functions, affordable Premium
  • Detailed design settings, device-specific previews
  • Special day planning
  • Cons:
  • Short trial period
  • Steep learning curve due to wide functionality
  • Few integrations with other apps and calendars

08
of 10
SuperSaaS

SuperSaaS is a free online reservation tool, suitable for individual and business use, or personal planning/organizing. To get started, make a schedule with Schedule Wizard: specify type, availability, activities, name. Free version has the limit of 50 upcoming bookings and 50 registered users. It is possible to import and export user list in CSV format, create different forms for user data collection, generate reports in graphical visual view.

appointment scheduling software

Integration. Microsoft Outlook, Apple’s iCal and Google Calendar are available in paid version only. To receive payments for appointments you can specify how customers can pay: currency, gateway, credit system etc. You can use domain name instead of Supersaas.com in web address and outgoing emails. Integrate SuperSaaS with website or Facebook page via iframe or link to calendar with Book now button.

Pricing. Free version is limited to 50 upcoming bookings, 50 users, 500 past reservations in history. Package A costs $8 per month (100 upcoming bookings, unlimited users, no ads, iCalendar/Outlook/Google Calendar sync). Package B costs $16 per month for 300 bookings, and Package C costs $26 per month for 600.

  • Pros:
  • SuperSaas has a free versions
  • Schedule Wizard is useful at first stages
  • Multiple admin roles function
  • Cons:
  • Small number of additional features
  • Special day planning, analytics and client base not available

09
of 10
Visibook

A simple online planner without extra details Visibook with customer preview mode, appointment reminders delivered by SMS/email/mobile push notifications. Calendar settings include logo upload, display hours, minimum/maximum advance booking time. Cancellation Policy to set a cancellation cut-off period. Information for calendar visitors includes greeting, email, phone, address, website and various appointment types. It is possible to add Visibook text snippet to emails – it will be displayed on all booking confirmations, cancellations, reminders and invitations.

scheduling software review 2019

Integration. WePay payments, Google Calendar. Also possible to use personalized code snippet to add a Visibook button to a website, or a call-to-action button to Facebook page.

Pricing. Free version allows up to 25 appointments per month. All plans have access to complete feature suite including auto-confirms, reminders, payment processing. Basic version with up to 50 appointments per month costs $7, Standard version with up to 100 appointments per month costs $14. For Unlimited version Visibook charges $20 per month.

  • Pros:
  • Laconic and simple interface
  • Customer feedback
  • Customer view mode and booking statistics provided
  • Cons:
  • Limited functionality
  • No multiple admin roles
  • No choice of payment systems

10
of 10
vCita

vCita is all-in-one business management and scheduling app for small business. It supports 10 languages and has versions for Android and iOS. Available management features are client records, sending emails or SMS, appointment reminders, invoices, online payments. Also, desktop and mobile preview, upload/store/send documents, coupons/deals/promotion campaigns, client messages, email templates, client cards, Conversion Tracking.

best scheduling software

Integration. In calendar and services section you can set availability hours and sync calendar with Google Calendar, iCloud, Outlook Web App, Office 365, Exchange, etc. Stripe and Paypal payment gateways are available for vCita. There are few kinds of widgets: contact form, scheduling calendar and sidebar; integration with Facebook to add CTA buttons.

Pricing. vCita is free for 14 days. Essentials version costs $29/month (up to 1,000 clients, client management, business calendar, billing & invoicing, online scheduling and payments, etc.) The most popular Business version costs $59/month for up to 5,000 clients, email marketing tools, multi-staff and team calendar, etc. Platinum version costs $99/month and offers unlimited clients, priority support, free on-boarding session, staff roles and permissions, custom client notifications.

  • Pros:
  • Ability to add documents, store and send to customers
  • Promotional campaigns tools
  • Convenient payment management menu
  • Cons:
  • High priced packages
  • No special day planning, reports/analytics, no user reviews

Bottom line

After comparing and analyzing these 10 popular scheduling software tools and their features, we would recommend Simplybook.me as the best solution. It is affordable and has an extensive diverse set of features. Among free booking apps, Acuity Scheduling stands out as versatile, while Setmore offers a nice balance between ease of use and functionality.

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