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Whidegroup

4.9/5 (6 reviews)
Number of employees
1-10 employees
Location
Ukraine, Zaporizhia
Service lines

Service lines

Web development

  • Web development 100%

E-commerce

  • E-commerce 100%

Design, UI & UX

  • Design, UI & UX 100%
Show details...
About

Contact information

Ukraine Zaporizhia Zaporizhia, 69000 193 Sobornyi ave
+16469417789 info@whidegroup.com

Company clients

Kjellmann.no.
ShipHawk
Teaching Me
Checkout.com
Reviews 6

Whidegroup reviews 6

Write a Review

Whidegroup handled issues with professionalism and timeliness, and they quickly understood what we needed.

The website's bounce rate rapidly dropped by ten % while sales, leads, and conversions increased. The company addressed issues promptly and made adjustments until everyone was completely satisfied. Whidegroup`s affordable pricing complemented its professional management style. They are fairly small, but their costs were appropriate, and they fixed issues almost immediately. Everything Whidegroup did was a compromise, we negotiated until everyone was happy.

Pros:

  • Professionalism and timeliness
  • Quick understanding client's needs
  • Affordable pricing
OVERALL
5
Quality
5
Cost
5
Schedule
5
Communication
5
OVERALL
5
Quality
5.0
Cost
5.0
Schedule
5.0
Communication
5.0
Shaun Rynne, 2019-05-21 07:45:24

Overall, Whidegroup has had a very positive impact on our system

Because of their dedicated assistance, the platform rarely presents bugs despite processing a large volume of orders. Despite there have been problems with miscommunication, their team addresses issues thoroughly and turns tasks around promptly. They are well responsive and helpful. If I have an issue, someone checks it quickly. Sometimes it takes them a little while to respond to a Skype message, but their team responds within an hour or two. More often than not, they fixed the issue. We usually contacted them directly through Skype. They use Jira for project management. We created jobs and posted screenshots there when we encounter bugs. Sometimes Whidegroup`s developers ask questions within Jira and we respond back as quickly as we can.

Pros:

  • Dedicated assistance

CONS:

  • Long response time
OVERALL
4.75
Quality
5
Cost
4
Schedule
5
Communication
5
OVERALL
4.75
Quality
5.0
Cost
4.0
Schedule
5.0
Communication
5.0
Cunningham, 2019-04-23 23:32:22

Whidegroup can resolve anything in a timely manner

The extension they provided has significantly enhanced user experience and is expected to boost customer loyalty. Their technical skills and personal approach set them apart from other vendors. We knew who was actually working on the project, so we never felt like we were working with a large, impersonal firm.

Pros:

  • Technical skills
  • Personal approach
OVERALL
5
Quality
5
Cost
5
Schedule
5
Communication
5
OVERALL
5
Quality
5.0
Cost
5.0
Schedule
5.0
Communication
5.0
David Shield, 2019-04-19 08:52:00

I am currently very happy with Whidegroup`s team and service.

Their efforts have produced positive results. With Whidegroup`s responsive customer service and efficient communication, the team has been able to complete tasks by their deadlines and to the desired standard. They are very time-oriented and stick to the established timeline. We communicated daily through Skype and track the project`s progress through Trello. Though we speak different languages, the barrier wasn`t a problem.

Pros:

  • Responsive customer service
  • Efficient communication
OVERALL
4.75
Quality
5
Cost
5
Schedule
4
Communication
5
OVERALL
4.75
Quality
5.0
Cost
5.0
Schedule
4.0
Communication
5.0
Anderson, 2019-02-19 23:51:33

I am confident that I can rely on them to perform well

The company accurately replicated the provided design in a professional and high-performing platform that increased incoming traffic and sales rates. Their team graciously accepted feedback and responded promptly. I was impressed with Whidegroup`s communication and professionalism.

Pros:

  • Promt respons
  • Communication
  • Professionalism
OVERALL
4.75
Quality
5
Cost
4
Schedule
5
Communication
5
OVERALL
4.75
Quality
5.0
Cost
4.0
Schedule
5.0
Communication
5.0
Johnson, 2018-12-10 14:50:01

Whidegroup takes care of their customers.

Whidegroup created a gorgeous, user-friendly website that dominates the market and brings strong positive feedback from customers. They delivered superior customer service with strong availability and support. Whidegroup offers expert developers and high-quality code at reasonable prices. Whidegroup`s developer writes good code. They are always available and give good responses. I have only good things to say about Whidegroup. I have used other companies and always fell back to Whidegroup. I always feel like I am in good company when I am with them.

Pros:

  • Delivering superior customer service
  • Expert developers
  • High-quality code
  • Reasonable prices
OVERALL
5
Quality
5
Cost
5
Schedule
5
Communication
5
OVERALL
5
Quality
5.0
Cost
5.0
Schedule
5.0
Communication
5.0
Sondre Kjellmann, 2018-11-29 11:03:23

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