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Best UX agencies in 2019

List of top UX agencies in 2019

Seasia Infotech

About

Seasia Infotech is a software development company from Emeryville. Since 2000, they deliver "on Time, on Budget" solutions for Fortune 500 Enterprise and startups. They focus mainly on making easy to navigate and high performing design.

UI/UX designers team have 10-years of expertise in building a smooth and thoughtful user experience. They are well knowledgeable with HTML5, back-end development, and mobile app technologies.

Design workflow includes brainstorming with clients, creating user experience maps, and design strategy building to reinforce customer experiences.

The company has proven past in creating both native mobile app and a cross-platform, responsive web app design. To not lose design detail during the development process, they practice permanent design support to developers.

10% UX development company
501-1000 employees
United States, Emeryville

Clients

Adani Group
HDFC Bank
Harley-Davidson
Renault
Innopharma.

Notable project

Seasia designed a Bar Line Pass app which allows finding quickly bookings for bars and restaurants to avoid usual tedious booking experience. Their booking system is convenient and secure. The user can find the nearby place for a party with quick and easy to use search.

"Seasia mobile app development provided excellent support in the areas of Mobile engineering and app designing idea. I can confidently recommend Seasia consultancy as a dedicated and reliable work force and experts in their field." Muthu and Nathan, customers.

Atkison Willie
"Excellent service provider for IT services”
Foolproof

About

Foolproof was created in 2002 with a primary office in London. Now, It`is an experienced design company with the three offices in different countries and over 100 workers.

Agency work approach builds on the cooperation of research and design teams to deliver thorough design research. Lab-based, remote and international researches are conducted to form navigation for every user scenario.

Large companies are turning to them to get a professional design vision. Foolproof provides design strategy and planning services, prepare interactive prototypes and conduct user testing.

Besides that, the company offers to outsource design services and consulting services for UX teams to help them increase design capability.

100% UX development company
1-10 employees

Clients

Adobe
PlayStation
BBC
Dell
Unilever.

Notable project

Suzuki`s UK engaged Foolproof to design end-to-end customer experience for product lines. Based on lots of user insights, they built a high-performance design which affected the increase in test-drive requests and year-on-year motorcycle website leads by 37% and 48% respectively.

"Never have I had so many positive comments about how fantastic our new website looks and works. The end product is beyond our expectations". Kate Palmer, Head of Digital, Suzuki.

Selecto

About

Selecto is a Ukrainian design and development company. During 4 years they delivered over 30 projects for clients over 15 countries in Education, Healthcare, Fitness, Social, Real Estate, Blockchain, Business Automation fields.

A team of 50 people delivers digital products for web and mobile, following a design-thinking approach.

Their UX design solutions are based on deep domain research, including market and user research, user journeys, maps of stakeholders, target group scenarios, product roadmaps.

Companies achievements represent in numbers: 95% satisfaction rate by 27,000 users (MsFit project), 15% user growth per month and net promoter score increasing by 40% (Synapses project), conversion rate increasing by 35% in 2 months (Roundlaw project).

100% UX development company
1-10 employees

Clients

WizeBit
Diprella
Roundlaw
Life4Me.

Notable project

Challenge was to create an interface for Diprella education platform with training courses in different professional areas. Selecto designed an app with a dashboard including a wide range of tools and with the convenient communication process.

"I couldn't ask for a better team to work on Diprella. Selecto team is a bunch of real professionals and out-of-the-box thinkers." Ivan, CEO and Founder of Diprella.

Oomph, Inc.

About

Oomph, Inc. is a digital company from Providence. Since 2006, they specialized in strategy, design, and development. Oomph, Inc. clients are mainly e-commerce, healthcare, and non-profit organizations.

Concerning UX design, their work style is "balance the aesthetics and the utility". Work process includes a few key steps. Building information architecture, basic HTML/CSS prototyping, UI design, and usability testing.

Main types of their design projects are for CMS, non-CMS-driven sites, interface design for web and native apps and native app consulting. Oomph, Inc. is a leading agency which provides quality services. Their thoughtful design helps increase clients traffic more than 100% and decrease bounce rates.

100% UX development company
1-10 employees

Clients

NBC Universal
Spotify
Blue Cross Blue Shield
Keep America Beautiful
United Way.

Notable project

Taylor Box Company is a family company providing packaging solutions. They needed friendly design focused mainly on regular clients. Oomph, Inc. not only created a light and spacious design but also recommended to create a design for multiple audiences. As a result, the number of new users increased by 16% and Visits to the Contact page by 219, 4%.

"Oomph is the Taylor Box of web design and development. They are the experts in their niche, they put design first, and are trustworthy humans with integrity." Marken Shedd, Business Development, Taylor Box Company.

Digital Scientists

About

Digital Scientists is a software development and design company with the main office in Alpharetta and 2 additional offices. Since 2007, they provided digital solutions in Retail, Real Estate, Media, Financial, Industrial Healthcare, Art and Entertainment industries.

Their design deliverables include:

- Iterative 2-week design sprint which costs $10 - 20K (including quick research and concept building, wireframing, prototyping and user testing);
- Customer Experience Strategy per $15 - 25K (including competitive landscape, personas, customer journey and road maps, usability testing, concepting).

As an example of their driven design solutions results: Gables` organic leads increased by 35%, APA Auto Parts app` store rating increased by 57%.

100% UX development company
1-10 employees

Clients

Fortiva
Intent Solutions
Gables Residential
Tory Burch
Avesta Homes.

Notable project

Digital Scientists designed FARMWAVE app which helps to share agricultural knowledge to resolve farmers issues. Design team conducted deep research to fully understand the user journey and delivered a complete "door-to-door" experience design.

"Digital Scientists was pivotal in taking the time to understand the personas of our customer-base and how that would translate to work-flows in our SaaS. It was incredible to go through this process with Digital Scientists." Craig Ganssle, Founder & CEO of FARMWAVE.

WANDR

About

WANDR is a design firm, founded in 2016 with headquarter in Los Angeles. An international team works fully remotely, so they don't bound geographically and work with clients worldwide.

Company workflow is based on 3 pillars of the design process:

- discovery: UX audit, product strategy, UX research and architecture;
- prototype sprints: low, mid and high fidelity wireframes;
- usability testing.

They also offer UX audit service and 4-weeks sprint for startups where they help design, test and budget of the product concept. WANDR Startup Bootcamp has already helped startups raised over $100 Million dollars.

100% UX development company
1-10 employees

Clients

IBM
PwC
Dollar Shave Club
Burt's Bees
Kaplan University.

Notable project

Bundle Upsell is an e-commerce application by SMAR7. They approached WANDR team to make it more intuitive for their customers. Designers crafted an entire workflow based on numerous customer feedbacks.

"Working with Wandr has been a game-changing experience for our company. Not only are they extremely responsive but also provide great direction and suggestion helping us improve our user experience and retention significantly." Devin Zander, Co-Founder SMAR7 Apps.

IDEO

About

IDEO is the design company with the decade-long experience, started in 1991. Their global team of about 700 employees, working in 9 locations.

They solve complex systemic challenges in cooperation with startups and Fortune 500 clients in Retail, Education, Energy, Environment, Finance, Government, Health, Media, Mobility, Non-Profit, Retail, Venturing sectors.

Based on human-centered methodologies and over 23 design capabilities, they provide qualitative research and quantitative analysis, experimentation and rapid prototyping and user testing.

IDEO shares educational design guides and kits. They launched the IDEO U design school and CoLab platform to connect organizations in Research & Design activities.

100% UX development company
1-10 employees

Clients

Google
Rise Science
PillPack
SimpliSafe
Ford.

Notable project

IDEO was commissioned by MassMutual to design Society of Grownups product aims to educate millennials in a finance sphere. They delivered a transparent experience focused design solution which won 2 awards.

"The work felt like a partnership rather than an engagement, and the quality of design approach sits somewhere between art and magic." Gareth Ross, Chief Customer Officer, MassMutual.

Y Media Labs

About

Y Media Labs is experienced in design and building brands with the headquarter office in Silicon Valley. Since 2009 they impacted 400m users and worked with 30 Fortune 500 clients, combining creativity and technology.

300 YML team members provide the following services: UX/UI design, design strategy, content production, and many others.

To examine the holistic customer experience, they conduct stakeholder`s interviews, customer qualitative and quantitative researches. In order to create a complete end-to-end product develop ecosystem maps and user experience strategies.

Deep studying at every touchpoint allows to "wow" customers with the best-in-class user experience. Such a YML approach attracts to cooperate both led early-stage startups and top-tier brands.

100% UX development company
1-10 employees

Clients

The Home Depot
PayPal
Clover
Dolby
Apple
Forever 21

Notable project

YML designed a new app for The Home Depot retailing company. They developed a convenient card-based design system for libraries of components which allowed to double sales in the first year.

"It`s all about making the shopping experience easier & consistent across desktop, mobile, & in-store." Prat Vemana, Chief Product Officer, The Home Depot.

Applied Imagination

About

Applied Imagination is consulting, design and development company from Norcross. During 14 years in business, they managed to deliver over 250 projects.

Their design process includes steps from concept to user productivity, from prototype to production. There are such tools and methods they use to deliver functional interface:

- User research, stories, and scenarios, conceptual design;
- UX strategy, user task flows and test results;
- Site maps, information architecture and interaction models.

All projects are supplied by exceptional technical support and 30-days guarantee from any bugs or issues. Some clients have been cooperating with Applied Imagination for more than 11 years what characterizes them as a reliable and trusted partner.

100% UX development company
1-10 employees

Clients

Emory University
Aaron`s
Mitsubishi Electric
Twig & Timber
Cardinal Glass Industries.

Notable project

Applied Imagination was approached by No Nonsense intimate apparel and hosiery manufacturer to redesigned their website. The created responsive design included elaborated product pages and filters UX which made site navigation more clear and convenient for the users.

"Applied Imagination helps us build a clean and easy to use website. With the Applied teams help we are now getting leads and business from our site." Alan H. No Nonsense Owner.

Ramotion

About

Ramotion is a design and digital branding agency which works remotely from offices in Burlingame and San Francisco. Since 2009, they implemented and delivered more than 200 projects, including:

- Interface design services such as rapid prototyping, responsive and visual design. Along with this, visual identity, brand guidelines and design assets services;
- Turnkey design solutions and individual design projects for startups, businesses, and Fortune 500 companies;
- Highly successful design solutions: completed sessions increased by 60% (Tile app) and service-management platform registrations by 2000% (Billninja).

Ramotion applies creative result-oriented approach, considering analytics and available user metrics.

100% UX development company
1-10 employees

Clients

Adobe
Netflix
Avast
Iterable
Mozilla.

Notable project

One of the Ramotion projects was in partnership with Final startup which focusing on combating fraud online. Changes included creation of UX for web and mobile app and maintaining consistency of various design tasks implementation.

"Ramotion had a hand in helping us to pull web designs together and build the product after that point. Now, we have thousands of happy customers and testimonials from them." Alex Cramer, Head of Cards, Final Inc.

Intechnic

About

Intechnic is a web development company headquartered in Chicago with a few offices worldwide. During 21 years in business, they managed to complete over 1150 projects. Their track record includes projects for Fortune 500 companies from more than 30 countries.

Intechnic suggests the following UX services: user research, information architecture, wireframing and prototyping, responsive design, usefulness testing, usability testing and UX audits.

The company was awarded by more than 20 leading industry awards. Intechnic is a Member of Forbes Technology Council. They deliver a design which boosts companies business growth. There are cases in point: 218% conversion increasing (PLS project), 527% increase in sales leads (Mbrico project), 311% traffic and engagement increase (OSA project).

100% UX development company
1-10 employees

Clients

PLS Financial Services
Mbrico Tile Decks
Camping World

Notable project

Concordia Plan Services had problems with user satisfaction rate on their website. INTECHNIC humanized the website with a virtual agent, added short insurance vocabulary and made the form filling process maximum easily. Thus, the website Customer Satisfaction Rating turned to 92%.

"Have really appreciated working with Intechnic. They make gorgeous products, provide quality, dependable customer service." Sarah Tanner, Digital Media Specialist, Concordia.

Idea Theorem

About

Idea Theorem agency offers simple and usable UX/UI design solutions for web and mobile. The agency was created in 2016 in Toronto. They have proven themselves like an agency which delivers services in time and with high quality.

Idea Theorem design process is separated into 3 phases. Empathy phase includes user research, personas design, and customer journey. Prototyping phase consists of wireframes and wireflows creating, information architecture building and prototyping. The UI design is the final phase.

Agency is experienced in e-commerce and Saas design. They know how to make the online shop more trustworthy or build an effective dashboard.

Providing also UX audit, user research and usability testing services, Idea Theorem`s team focuses in a way customers think to find better UX solutions.

100% UX development company
1-10 employees

Clients

Deloitte
Aviva
Living Spaces
Kibii
Boozer Delivery.

Notable project

Kibii App aims to help people finding new activities and places in 32 countries. Idea Theorem design had to orient on the young generation. One of its features is that the user can swipe activities to like or dislike them. Except that, it is fun and simple, Kibi can collect information about the user`s preferences.

"It was an absolute pleasure working with Idea Theorem team. They created a beautiful and intuitive design end-to-end." Michael Simonetta, Kibii Founder.

December Labs

About

December Labs is a design and development company founded in 2014, headquartered in Montevideo, Uruguay. Today, it's a multidisciplinary team of more than 40 members working in 3 offices.

Their approach is to supply the "360 project cycle" process which takes in an average 2 - 4 month. On the way to "pixel-perfect design", they start with low-fidelity wireframes based on research and design strategy and finish with high-fidelity wireframes to deliver product concept.

The company's experience extends to Healthcare, Financial, Media and other industries, in cooperating with large companies, top startups and growth companies.

They are ready to supply end-to-end design services, as well as individual services, providing permanent technical support and transparent reasonable pricing.

100% UX development company
1-10 employees

Clients

Google
Accenture
Rheo
Biostrap
Apartment Butler.

Notable project

December Labs was tasked with iOS app UX design for women health monitoring system. Design solution consists of features for every type of user, intuitive focus points and ordered menu. App also comprises a user-friendly onboarding process and custom calendar.

"Their timelines are always realistic and they`ve hit every milestone." Matias Campiani, Co-Founder & CEO, Welwaze.

Huge

About

Founded in 1999, Huge was the first agency with the user experience focusing. It is the global industry leader with 12 offices worldwide and headquarter in Brooklyn.

The company has more than 1,400 employees delivering experience design services for digital products, responsive websites, mobile and connected device apps, voice and text interfaces, service design, data and sensor design, in-store, and intranets.

They put the decision-making processes of users to the fore to build valid user personas and scenarios. UX design methodologies include rapid prototyping, usability testing, iterative development, contextual and quantitative research, customer journey mapping, etc.

Established in 2011, Huge school are proud of 96 graduates, furthermore, 56 graduates from London UX school was hired in Huge.

100% UX development company
1-10 employees

Clients

American Express
Estee Lauder
McDonald`s
Lenovo
Nike.

Notable project

Huge developed award-winning responsive design for Gucci luxury brand. Prioritizing products images on every page and simplifying of checkout process solutions led to 4x mobile growth and 70% increasing of conversion rate.

"Huge was able to streamline the shopping and transaction experience without compromising our rich and immersive brand aesthetic." Feedback from Gucci.

Cieden

About

Cieden is the young design agency from Ukraine. Designing digital products, they really help to bring monetary value to the clients' businesses. The evidence is from their practice when their design contributes 20% revenue growth, 37 % user base increase in the first month and 32 % Improvement of NPS.

Providing various design services, Cieden clearly shares UI and UX design processes. Their UX components are user research, wireframing, building information architecture and interactions.

Cieden design based on comprehensive deep audience research: conducting of interviews and testings, building personas, using analytical tools.

Agency also provides Business Analysis Services which is in conjunction with design thinking methodology, allows them to create an effective user experience.

100% UX development company
1-10 employees

Clients

The Movement Athlete
Long Tail Search
Almaya.

Notable project

Cieden provided a design for about 80 screens and different types of extensions for a Home Delivery Grocery Company. In spite of limited time for user research and budget, they deeply investigated the audience to create thoughtful products categories arrangement.

"Cieden team has been a great extension of our team. Besides their well-polished skills, we love working with them for their flexibility and positive attitude. We look forward to continued partnership with them on our key projects." Ader Amiri, Founder & CEO, El Grocer.

Fueled

About

Fueled is the design and development global agency founded in 2007. Their headquarter is a coworking space in Manhattan. Fueled high experienced team creates craft polished and intuitive designs. The agency positions itself not as an office, but as a community.

The agency specializes more in mobile application design but also take in hand tablet apps and websites design. Among more than 200 completed projects, there are award-winning apps.

Fueled designers strive for a balance between creativity and deep understanding of app layout. They provide an intensive design strategy to create a high-end aesthetic design.

Firm cooperates with startups and Fortune 500 leaders. Throughout their activities, they not only contributed in generating $500 million in revenue but also help to attract over $100 million in VC funding to their clients.

100% UX development company
1-10 employees

Clients

HBO
Glamour
Verizon
Barney New York
Nimble

Notable project

Barneys chain needed iPads app for its luxury department stores. Fueled team created a menu and navigation system for easy shopping. The challenge was to create a design which would be compatible with already existed web version content. Since they did an excellent job, Barneys continued collaboration to create a mobile app.

"Fueled`s work sets a new standard for omnichannel luxury on the iPad." Matthew Woolsey Barneys EVP, Digital.

Redd Experience Design Pvt. Ltd.

About

Redd Experience Design studio was founded in 2015 in Bangalore, India. Their flexible team has considerable experience in the E-commerce field as well as in Healthcare, Finance, Real Estate, Media and other industries.

Working with both large companies and startups, they deliver business-oriented UX design solutions based on the target market research, considering delivery platforms and technological constraints.

Redd became a Company of the year in 2017 in the UX design category by Silicon India magazine. They are also in the top 9 design studios list in India according to Disco platform.

They also host design workshops on topics like Creating user personas, Data privacy and design, Designing for AI and Machine-Learning systems to share specialized UX knowledge.

100% UX development company
1-10 employees

Clients

Discovery
Lacoste
Exide Life Insurance
HotelHub
Wealth App.

Notable project

Redd was tasked to design a Wealth app investment advisory platform. They delivered card-based web and mobile apps design with an informative dashboard where the user can easily plan and track its investments.

"Redd consists of extremely dedicated people that operate akin to an in-house team. With attention to detail and ability to understand business requirements quickly, their suggestions were very relevant and useful for us. Highly recommended for UI/UX work." Gaurav Dhawan, Wealthapp.

ROSSUL

About

Rossul is the top Canadian design firm, based in Toronto. For 15 years of existing, they implemented 267 solutions orienting on B2B market.

Long-term experience allows company to deliver effective solutions at once without re-work, thus keeping reasonable pricing on their services. Their design process consists of several stages:

- Research: goal analysis, personas workflows, competitive benchmarking;
- IA & wireframes: information architecture, layouts, clickable prototypes;
- User testing: storyboards, on-site testing, remote user testing.

Rossul team has skilled experience in a wide range of industries. Out of all their projects, 15 are in Healthcare, 176 - IT & Internet, 35 - SAAS industries.

100% UX development company
1-10 employees

Clients

Johnson Controls
Libro Credit Union
Intact
PNC Bank
Hatch.

Notable project

ROSSUL was tasked to create easy to use the design for the student performance tracking application. Based on user research, they crafted clean design with a low learning curve for the new users and adapted for people with disabilities.

"Their process is both collaborative and efficient, and we are extremely satisfied with the end product. I would highly recommend Rossul to other start-ups that are staking their growth on an excellent user experience." Matthew Rubinstein, CEO, LiveSchool.

Rillusion

About

Rillusion is an Indian design studio which delivers UX solutions since 2009. They are founders of Aspira design Academy which offer 3 design educational programmes.

Using information architecture, user journey, wireframes, low fidelity mockups, user testing, Hi-Fi mockups, design audit tools, they deliver such bespoke services as:

- User Experience Strategy;
- Web App UX;
- Mobile App UX.

Working with both Fortune 500 companies and Startups, the agency has experience in more than 15 areas industries, including Info Tech, SAAS, FinTech, Entertainment, Real Estate, Enterprise, Healthcare, EduTech.

100% UX development company
1-10 employees

Clients

SRF
Stockal
Cloudcherry
Wealthfund
Sodexo.

Notable project

The challenge was to design Job Portal for Doctors and Hospitals which will be convenient for a few user groups from different countries. Based on research, Rillusion designed style guide functional dashboard and simple signup.

"Their budget was reasonable and offered a quick turnaround. We found Rillusion responsive and highly committed on both our projects." Rajiv Subramanian, CEO - Ovenfresh & Eatfresh.

HUEMOR

About

Founded in 2011, Huemor agency managed to win 77 international awards. Companies philosophy is to create a really memorable design experience. Their partners are mainly from Beauty and Retail industries.

Huemor turns sites into powerful marketing tools designed to impress from the first second. They combine dynamic elements with a convenient user interface.

By offering clients to determine what is make them unique and align their business goals, Huemor help them to drive online growth and stand out among competitors.

Websites with online presence effect drive people to answer clients calls-to-action. Huemor UX design helps clients significantly increase their conversion rate, for example Farmacy Beauty by 33%, Navatar by 276%, HeForShe by 1250% and for many others.

100% UX development company
1-10 employees

Clients

HeForShe
CoverFX
The Quirk Creative
STV Inc.
Ironside.

Notable project

Makeup goods production company Cover FX needed fresh ideas for better UX. Huemor analyzed audience needs and created for them more engaging e-commerce experience. In sum, sales growth increased by 27% alongside mobile conversion by 215%.

"We've really enjoyed working with the Huemor team. They're flexible, produce great work and always make themselves available for our team!" Spencer Wayne, Ecommerce Marketing Manager, Cover FX.

Userfacet

About

Based in Bangalore, Userfacet design agency has more than 16 years in business and 11 years of industry experience. Delivering end-to-end design, they have gained the trust of 47 valuable clients.

Among the projects they have implemented, 29 are for the Fortune 100 companies. There are also over 83 world class projects are completed.

To design unique user experience, multifunctional design team provides UX/UI and usability engineering services. As for UX, they apply user experience strategy, prototyping and information architecture development based on deep user research.

Each project is accompanied by UX and use case documentation. Quality Assurance is also guaranteed by quantitative usability and technical testing, including surveys, user base data, manual and cross-browser testing, etc.

100% UX development company
1-10 employees

Clients

Hewlett Packard Enterprise
Oracle
SurveyMonkey
Ford
Atlassian.

Notable project

Ipassio is one of the Userfacet in-house projects. This is a platform for students and teachers collaboration. Dashboard interface is intuitive and structured. Students can easily select the desired training course, make a secure payment and set up reminders.

"The design process was meticulously well thought out and exhaustively researched. Highly recommended!" Kapil Goel, CEO, Exotic India.

Ueno

About

Ueno was founded in 2014 as a full-service agency experienced in design, development and marketing of digital products. With headquarter in San Francisco, they are also located in 3 offices in New York, Los Angeles and Reykjavik.

To deliver effective experience solutions, the design process is starting from strategy building and conducting deep research. Focusing on quick iterations, they avoid presentations and concentrate on prototyping and getting as much as possible feedback from clients.

Ueno projects were honored with over 50 awards and nominations by Webby, CSS Awards, Best Mobile App Awards, Interactive Award, Red Dot and other organizations.

The company is not only hosts numerous creative events but also conducts Uenoland design conference subjected to creativity and inspiration with the design experienced speakers.

100% UX development company
1-10 employees

Clients

Nylas
Facebook
Uber
Reuters
Chubb.

Notable project

Uber hired Ueno to make their site more colorful and friendly for the international auditory. Ueno team changed layouts and site structure introduced a guide for new users and convenient navigation. CSS Awards and Awwwards mentioned it the Site of the day in 2018.

"With Ueno, you can trust that the work is going to be elevated to a new level." Jeremiah Shaw, Google

Method

About

Method firm was established in San Francisco, in 1999 by GlobalLogic. In addition to providing design and development services, they are one of the founders of EVRY Strategic Design which aims to help companies build a business strategy using design.

The company operates globally from 3 offices in San Jose, New York, and London. Their UX design capabilities include:

- Research and Insights;
- Organization and Business design;
- Experience strategy.

Their design solutions promote clients business growth: 54% sales increasing and 95% engagement increasing (Lush project), increasing of overall conversion rate by 29% (San Francisco Ballet project).

100% UX development company
1-10 employees

Clients

EVRY
McDonald`s
DAZN
San Francisco Ballet
Ubisoft.

Notable project

FlightGlobal aviation insight company needed a design for their online platform. Method delivered a solution with a convenient search to make navigation quickly. The platform became functional and simple to use.

"The product has been really well received by Flightglobal`s clients. It took us only two-thirds of the time we expected for customers to migrate to the new product. We have seen an overall increase in usage and the feedback we are getting tells us that clients find the new product both informative and intuitive." FlightGlobal feedback.

Lollypop Design Studio

About

Lollypop design studio was a startup with an aim to bring digital design to India in 2013. Now, it`s experienced company with more than 90 team members working in over 20 industries, among which Enterprise, Agriculture, Healthcare, Fintech, and others.

To deliver a meaningful user interface, they provide such services:

- User research and information architecture organizing to intuitively guide users;
- User journey to create seamless user experience;
- Wireframes creation, focusing on content, functionalities, and behaviors;
- Prototyping to receive the initial feedback.

Lollypop qualification was recognized by more than 10 awards, including TOP 3 UX UI Design Agencies Globally. Their work list includes more than 210 projects in 13 countries.

100% UX development company
1-10 employees

Clients

Monsanto
Kalaari Capital
Asian Paints
Myntra
Stanford University.

Notable project

The challenge was to create a design for an alternative educational platform which will be attractive to youth. Based on user research, Lollypop team developed a simple app with the card-based layout in list format. It also has clear navigation and trailers of courses.

"For me Lollypop is not just any other UX UI Design company, it is an ideation company which takes your simple idea and takes that into 10X." Varun Agarwal, Founder, Grades Don't Matter.

Super User Studio

About

Super User Studio is a British product design and consultancy company. It was established in 2008 but some team members have over 20 years experience in creating a user-centered design for Enterprise and SaaS businesses.

Design team provides UX, GUI, Customer Experience design and also offers design packs:

- Product Design Sprint (quick prototyping and validation in 1-2 weeks);
- Experience Analysis (expert review to optimize your UX in 2-3 weeks);
- Design Maturity Audit (improving design strategy in 3-4 weeks).

Agency cooperates with Fortune 500 companies and industry leaders in HR/HCM, Fintec, Hybrid IT, Public Relations, Broadcasting, Social Care, Pharma, Analytics, Power & Energy sectors.

100% UX development company
1-10 employees

Clients

Vuelio
Zynstra
Apteco
Alstom
OLM Group.

Notable project

Super User Studio crafted a new design system for Channel 4 product website continuing with their existing branding. They designed a 'Watchlist' tool which helps users schedule and marks their favorite movies. New design raised conversion and was nominated by a Broadcast in their annual award.

"Super User Studio helped us define a complicated proposition through user research and rationalisation of business requirements. They are highly professional and we're really happy with the outcome." Sarah Rogers, Product Manager, Channel 4.

Experience Dynamics

About

Experience Dynamics UX consulting firm was created in Portland, Oregon. Since 2011, they implemented over 250 design projects which influenced over 415 million users. Their client`s list includes 10 Fortune 500 companies.

They delivered UX solutions for B2B and B2C clients in 27 Countries, using User Centered Design methodology, based on the following processes:

- UX research: usability testing, accessibility testing, expert review, eye-tracking;
- UX design: interaction design, UX training, mobile usability, visual design.

The company is engaged in educational activities, providing webinars, workshops, in-house training and has 29 Consultants working in 4 countries. They trained 3700 people in UX skills.

100% UX development company
1-10 employees

Clients

Nike
IBM
Land Rover
Logitech
NBC.

Notable project

NaviNet healthcare network needed to improve their online user experience. Interviewing potential users, Experience Dynamics realized that it needed to be simplified. Redesign contributed 400% new customers increasing and 75 % stay time on site increasing.

"We love the site! It represents our brand more powerfully and helps us connect with our key audiences. Moreover it`s moved us into really being able to use our digital channel effectively... and best of all we can see the results!" Chuck Digate, SVP, Sales, Marketing & Business Development.

UX ENERGY

About

UX ENERGY is a design agency experienced in prototyping and UX founded in 2009 in Ukraine. They create responsive and adaptive interfaces focusing on usability with reasonable prices.

Agency provides a design for web sites and mobile applications, they mostly have experience with the e-commerce websites. Among their works are the design of Bosch, Cosyns jewelry, Audio Rumble and other online stores.

Focusing on continuous cooperation, they also offer to outsource design services for full-time remote work.

The design team has a clear view of the web page making capabilities and limitations. They are ready to work 24/7 to create modern look projects with right color coding and visual cleanness.

100% UX development company
1-10 employees

Clients

Bosch
NOWFASHION
Kraus
Diolli
Legro.

Notable project

One of the UX ENERGY projects was design for Saas educational platform. Web application aimed to help teachers and students to communicate. The implemented design included over 30 pages, multi-user access and user-friendly settings.

"Incredible work! Best creative experience ever. Would recommend UX-energy to anyone who is looking for professional designers." Valerio, NOWFASHION.

Work & Co

About

Work & Co is a talented team of 283 people in the United States, Brazil, and Europe. An impressive list of partners and projects allows them to declare themselves as "top-heavy" company. 90% of their clients seek re-collaboration.

For most projects, the company offers complex iterative design. Instead of making presentations, they prefer fast 20-days prototyping and further testing for optimization within one month.

Experienced team and close collaboration with partners are main company success components for creating outstanding design experience.

Digiday named company the 2018 Agency of the Year. Work & Co is in the World`s Most Innovative Companies list by Fast Company for 2019.

100% UX development company
1-10 employees

Clients

Facebook
Nike
Google
Disney
Virgin America

Notable project

Virgin America chose Work & Co to design a responsive website and mobile apps. The app was aimed to be a "travel companion" with a new digital branding and personalized travel schedule information. Conversion rate was increased by 14% and web-related phone calls by 20%.

"Work & Co was a completely different kind of partner. They took something very complex and created a simple, beautiful, and intuitive user experience." LUANNE CALVERT, CMO, VIRGIN AMERICA.

Net Solutions

About

Net Solutions is award-winning company from Chandigarh, India which design, build and grow user-focused products. With the depth 18 years experience globally they provide best-in-class in design consultancy, brand identities, user experiences services etc.

UX services that Net Solutions offers are product strategy, product prototype, design sprints and service design. Design thinking is the base of the products building process.

Agency boast of wide industry exposure including leading Startups and Enterprises. A team of about 250 people was matched with the evaluation not only creative skills but also of aptitude and attitude of every person.

There is a lot of training of best design practices by Net Solutions. E-Books, guides, webinars, and tools are available on their website.

100% UX development company
1-10 employees

Clients

Unilever
Microsoft
Harvard Business Review
IMG
Mothercare.

Notable project

Delivery Startup Company wished seamless and cost-effective UX design for their app. Net Solutions developed interactive prototypes based on audience research and tested them and also simplified the pricing engine. The result was easy-to-use and saving time app.

"I have been working with Net Solutions from the past two years. They really go the extra mile to make every little detail the way you want it. In short, great people, top notch quality, highly recommended." Kanwar Singh, Project Manager, ISAIX Technologies.

UXDA

About

UXDA is a UX design agency from Latvia, specializing in financial design. Since 2012, they worked with more than 60 financial companies in Fintech, Challenger Banks, Consumer Digital Banking, Wealth Management, White-label Banking, Insurance, and other fields.

Design team provides the following types of services:

- Customer needs analysis, features maps;
- UX design: usage scenarios and flows, users pains behavior, emotional triggers;
- Design System of UX/UI Assets.

They developed Financial design system, based on vast experience: 12K interface and screens designed and 500M end-users engaged. It is quite effective, as their NPS rate proved, which is 77 %.

100% UX development company
1-10 employees

Clients

Backbase
CR2
Saifu
BABB
Citadele.

Notable project

UXDA was aimed to create a click-less banking interface for the Light Bank app. Based on UX research, they delivered 30 screens with outstanding UX design which was awarded by Gold at London Design Awards 2018.

"UXDA do more than talk, which is a good thing. Good UX is all about details, that`s why we highly appreciated all detailed materials UXDA delivered." Citadele bank feedback.

Telepathy

About

Telepathy is a UX design and consulting studio, based in San Diego. During 16 years, they have impacted millions of users with 85% of the net promoter score. In addition to dozens of implemented projects, they have built 5 successful in-house startups.

A team consists of 45 team members, they deliver the following UX services:

- Business discovery and user research;
- Product and marketing UX strategy;
- UX workshops and training.

Telepathy offers its clients flexible service model: flat fee design subscription without hourly billing and long-term contracts. Using this partnership system, they have over 20 clients acquired.

100% UX development company
1-10 employees

Clients

Patagonia
Adobe
New Relic
Harmless Harvest
Marriott International.

Notable project

Telepathy was approached to redesign the website of Pivotal customer software company. Based on user research, design team optimized content strategy and simplified an information architecture to website meet the needs of users and companies business goals.

"Every person at Telepathy that I've been in contact with or is working on our account has been top notch. Skilled, creative, smart and SO easy to work with." Michael Weir Sr. Director of Marketing, Pivotal.

Big Drop Inc

About

Founded in 2011, Big Drop digital agency counts 5 global locations and more than 100 team members. They implemented projects in Real Estate, Digital Marketing, Education, Entertainment, Retail, Finance, Healthcare, Tourism, Media and in others industries.

Big Drop team delivers digital experiences for the startups, SMB`s and Fortune 500 companies. Their capabilities include:

- extensive research of industry, competitors, audience to create design strategy;
- building of the sitemap and wireframes to deliver effective user journey;
- visual design and user testing.

According to 56 customer reviews, their Google+ rate is 4.9 They are proud of 12 Awwwards, 2 Favourite Website Awards and 20 CSS Design Awards.

15% UX development company
101-200 employees
United States, New York

Clients

LabCorp
Assurant
Activision
Samsung Parts
Maurice Lacroix
PayPal

Notable project

Zero Mass Water partnered with Big Drop to refresh their digital image and turn it to "sales-and-awareness-building tool". The Big Drop team conducted UX workshops for ZMW team and created an intuitive sitemap for success user experience.

"We loved Big Drop`s out of the box thinking, account management and regular, thorough communication throughout the process." Zero Mass Water feedback.

Toi

About

Toi agency delivers creative solutions over 20 years from San Mateo, California. By developing strategies, tactics, and design they help companies to grow. Their Design-centered strategy aimed to match consumer`s needs with business goals.

As core team members are founders of 12 companies, that`s why they have a deep understanding of startups building and launch processes.

Last 7 years, Toi worked with 96 clients. Providing research of user flows, building information architecture and visual solutions, they contributed clients to raise almost 2 billion dollars.

Toi offers a Design Sprint practice. It`s a 4-days process of design creating and testing to receive fast feedback. Such sprint results become a good base for a further project developing.

100% UX development company
1-10 employees

Clients

Red Bull Records
Verizon Wireless
Sennheiser
Thiel Fellowship
Omaze.

Notable project

Genee Calendar is a personal scheduler assistant with complicated front-end. So, the Toi`s challenge was to create not overwhelmed UX design which would work without glitches. They made app pages maximum simple, but informative and user-friendly.

"Working with the team at Toi to completely overhaul our website and e-commerce was not only a pleasure, but a remarkably simple and collaborative experience." Amy Landolt, Benziger winery.

Aubergine Solutions

About

Aubergine Solutions is an Indian firm specializing in design and development. Starting in 2013, they implemented over 70 projects.

Agency`s design services include web, mobile, enterprise app design, and design strategy. The latter is based on such methods: user interviews, competition analysis, user journey, wire flows, prototype-based testing, usability principles.

Aubergine Solutions team design B2B and B2C products in more than 35 domains, including Medicine, Art, eCommerce, Real Estate and others.

They also provide Design review option which includes usability diagnostic and Design training services. Training offer includes 2 courses: User-Centered Design Thinking for Corporate Professionals and User Experience Design for Students.

100% UX development company
1-10 employees

Clients

Healthcare Data Intelligence
Cubii
Truecom Telesoft
Snugg Pro
The Omni Group.

Notable project

Aubergine Solutions was contracted to design the fitness trainer app. The main challenge was to engage users for a workout and keep them informed about progress. Design team crafted user-friendly design with a convenience dashboard and notifications for motivation.

"Team Aubergine's work is exemplary and they are at the forefront with the giants. For the product they designed for us, we got a tremendous response from the potential clients, one of them even said 'This is easier than Facebook'!" Executive Vice President, Mediscribes Inc. Louisville, Kentucky.

Muze

About

Muze was founded by designers with the development experience in Tel Aviv. Since 2012, this small, but trusted UX/UI agency was awarded by Awwwards, CSS Winner, and CSS Design Awards platforms.

Collaborating with businesses, startups, and large companies, Muse undertakes design for both B2B and B2C digital products.

Their user experience capabilities include design sprint, information architecture, wireframing and prototyping.

Muze implemented projects include web and mobile UX design, e-commerce UX design, digital branding, and strategy development. A design team has depth experience with complex UX for SAAS platforms.

100% UX development company
1-10 employees

Clients

Adidas
LR Group
Hutchison Kinrot
Gimmonix
Tipigo.

Notable project

Muze was engaged to refresh the design of the trip planning app based on a big user base. Design team changed the outdated design, fixed UX problems and simplified the navigation process in just two main steps.

"MUZE are professional, creative, responsive, and provides cutting edge deliverables!" Gil Marx, VP Product.

DockYard

About

DockYard is full-stack design and development company with the team of 77 cross-functional professionals, based in Boston. They deliver awarded solutions, among their achievements is a Davey Award for the best web app design.

Combining design and engineering skills, they use Iterative approach to digital product design, implementing following UX services:
- Design strategy, including unbiased research, customer analysis, user personas, journey maps;
- UX design, including design system building, prototyping and user testing.

They also offer staff augmentation with the DockYard consultants and training engagements. They distribute design learning content such as Design Sprints Guide.

30% UX development company
1-10 employees
United States, Hingham

Clients

Netflix
Nasdaq
Fidelity Investments
McGraw-Hill
Harvard`s Center for European Studies.

Notable project

McGraw-Hill Education is an educational ecosystem of learning materials which needed a consolidated portfolio of their materials. DockYard team designed an app with convenient task organization and quick monitoring of studying information process for students.

"They can do everything. They do visual design and user experience design as well as development." McGraw-Hill.

Cyber-Duck

About

Cyber-Duck is a British digital agency, founded in 2005. Their track record totals 195 projects in FinTech, Automotive, Retail, Travel, Education, Publishing, Construction, Pharmaceutical, Cybersecurity, Charity and Public sectors.

Company User-Centred Design approach is certified by five global standards. The UX process is built on user research, content strategy, prototyping, and usability testing. They deliver UX solutions for web and mobile, e-commerce, bespoke systems, and IoT project types.

The award-winning team consists of 44 experienced employees. Among 129 awards and nominations, there are Awwwards, UXUK Awards and DADI AWARDS for the best UX.

Their digital solutions are highly valued by the customers, as evidenced by 4.7/5 satisfaction rates for user-centered projects.

100% UX development company
1-10 employees

Clients

Mitsubishi Electric
Bank of England
HF Holidays
Autoglym
Esendex.

Notable project

Bank of England website users were not satisfied due to dated visual look and sophisticated navigation. Cyber-Duck developed an award-winning design system which helped to generate over 650 000 visitors in 4 months and increase the time spent by nearly 30%.

"Cyber-Duck has played a key role in the re-launch of our new digital identity. Their user-centric approach has produced a new content architecture that is much leaner; user journeys are now designed around our key audiences and supported by beautiful templates." Head of Digital, The Bank of England.

Fuzzy Math

About

Fuzzy Math is an end-to-end design agency founded in 2009 in Chicago. They provide various services from market analysis to front-end coding to create seamless products.

Their workflow begins from market analysis and customer journey mapping. Then, the technological component including framework design, technology, and pattern audit. As well as conceptual designing, UX and product road-mapping to interactive experience prototyping.

Other agency`s area of activity is UX organizational design: evaluation of the level of UX team`s experience to deliver customized education comprehensive program.

Fuzzy Math is quite experienced in healthcare UX design. Their projects influenced Patient satisfaction scores increased by 30% along with net promote scores by 91%. They also implement pro bono projects for organizations like Chicago Architecture Foundation, Active Transportation Alliance, etc.

100% UX development company
1-10 employees

Clients

SAP Fieldglass
Availity
TaxAct
Microsoft
Pearson.

Notable project

Interactive Health platform needed user research to improve their workplace wellness programs. Fuzzy Math turned their site into powerful customer touchpoint. With new customer ecosystem, usability score increased by 75% when key feature adoption by 100 %

"Although we explored our options with other vendors, we chose Fuzzy Math for the balance between their strengths in user experience research and their abilities in HTML and CSS. They had a strong willingness to work within the project framework that we were accustomed to, as opposed to imposing their own methodology." Tim Hardy, Chief Technology Officer, Interactive Health.

Byteridge

About

Byteridge design and development company was established in Hyderabad in 2008. They delivered over 100 effective technological products within Mobility, Cloud, IoT, AI/ML/Bots, Fintech project types.

Based on a structured approach, the design team provides such Experience Definition services:

- storyboarding and requirement definition;
- wireframes and low-fidelity designs;
- high-fidelity designs, mockups, and prototypes.

Clients consider them as a qualified team that provides high-quality in-time solutions. Over 10 years of existence, they cooperated with more than 75 enterprises and start-ups, including large companies like Microsoft, Tata Motors and Philips.

100% UX development company
1-10 employees

Clients

Microsoft
Tata Motors
Philips
Harvesting
Hindware.

Notable project

Byteridge agency was engaged in India Infoline project. They designed an online trading app with convenient dashboard including personalized watch lists, technical charts, and notifications. So, India Infoline customers are able to easily track market data.

"Thanks to Byteridge for the high quality and time bound work delivered on many projects over the past 10 years. The team has come up with great ideas and valuable inputs which have resulted in very useful solutions for us." Juhee Ahmed, Sr. Manager, Microsoft.

Blink UX

About

Blink UX calls itself as a UX research and design company. Founded in 2000, now it has 5 studios across the USA. They are trusted by such large companies like NASA, Nike, and Amazon. One of their design projects was in final of 14th annual HD Awards.

In a core of Blink UX approach is "evidence-driven design". Their capabilities cover:

- Product and service design;
- Foundational and evaluative researches;
- Design strategy and brand expression.

The design team uses these methods and tools to deliver an inspired experience: design workshops, prototyping, customer experience benchmarking and journey mapping, user and stakeholder interviews, field trials, UX metrics and others.

100% UX development company
1-10 employees

Clients

NASA
Amazon
Microsoft
Starbucks
HBO.

Notable project

Bang & Olufsen consumer electronics company needed an interface for their music system. Blink managed to preserve the brand image and made an app simple and useful with an emotionally intelligent music selection.

"This team has a natural way of simplifying a complex design problem without losing the benefits of that complexity. They are very good at boiling things down to what really matters." Lyle Clarke, Bang & Olufsen.

Flying Bisons

About

Flying Bisons is a design consultancy company, based in Warsaw, Poland. Despite it's a young company, founded in 2016, the team consists of over 30 senior designers. They launched an Experience Design Academy to share experience design knowledge.

Design team expertise capabilities are divided into following phases:

- Discovery and Strategy phases: research and testing, customer journey maps;
- Concept and Validation: wireflows, wireframing, prototyping;
- Design and Optimization Phases: UX design, usability testing, UX audit.

Flying Bisons has experience in a wide range of industries, likes of Banking, E-commerce, Telco, FMCG, Fintech, Gaming, Health, SaaS and others. They helped Muscat company to increase their conversion rate by 400%.

100% UX development company
1-10 employees

Clients

KFC
Pekao Bank
Getin Bank
Domino`s
Kompania.

Notable project

Flying Bisons was tasked to carry out an e-commerce redesign for KFC. They crafted 250 screens for desktop and mobile, increased upsell propositions and changed the navigation, so the user can compare products and discover their composition quickly.

"I found that reliability and quality in Flying Bisons whom I can trust with both, designing digital products and end-to-end processes." Kornel Kulisiewicz, business director at PWC UK.

Appradius

About

Design-driven company Appradius provides websites, mobile apps and product UX designing solutions. It was founded in 2015 in Kolkata, India, but the core team works together for 5 years. Their experience extends to over 15 domains.

They have cooperated with over 25 funded startups and large companies across 5 countries, delivering the following services:

- UX/UI design;
- UX analysis.

Conducting user and client interviews, strategy planning, polishing prototyping, and user testing combinations, they create complete UX solutions with simple and clear interface designs.

100% UX development company
1-10 employees

Clients

Planmyad
Hakim Group
Edulift Solution
Loadshare Networks
Indus Net Technologies.

Notable project

ICA Eduskills provides training and job opportunities. They challenged Appradius to design an app with complex data access system and filters, but simple for the end user. Appradius created a user-friendly design based on effective and customizable cards.

"We love the fresh thoughts Appradius brings into each project. They always hit the sweet spot with intuitive design and great user experience." Rohit Chaudhary, Marketing and Events Manager, EduLift Solution.

Cooper

About

Founded in 1992, Cooper agency delivers design and business strategy services. Through the developed Goal-Directed Design concept, they reach consumers needs. It focuses on what the product can do for users. There are few key things in Cooper working approach:

- Consulting and design education. In the frames of Cooper Professional Education programs, they provide more than 60 public courses. They trained over 1000 companies in 40 countries.
- Invented a pair design. Where one of the designers generate ideas and the other analyze and improve them. Through creative conflicts in constant cooperation, they create successful output.
- Various UX design services: product, interaction, visual design, prototyping, design strategy etc. Cooper cooperates with companies from different industries, including Healthcare and Education and contributes to socially important projects.

100% UX development company
1-10 employees

Clients

Google
Starbucks
Citibank
TaskRabbit
Verizon Wireless.

Notable project

100Plus app was planned by Chris Hoggas as an app that will motivate people to take care of their health by data visualization. Cooper created a user-friendly design with simple navigation. They finished the project in just 10 weeks from an idea on a napkin. Starting from the prototype, including design, programming and delivering a working version.

"Cooper helped us change our internal culture and the way we serve customers." Mary Desmond, VP, Web and Creative Services at FHLBankSF.

Momentum Design Lab

About

Momentum Design Lab was founded in 2002 with Headquarter in San Mateo, California. Based on human-centered customer and employee experiences approach, they have implemented more than 475 digital products across 130+ customers.

One of their specialties is UX design for web platforms and mobile applications, software applications, custom operating systems, CMS/CRM platforms, etc. Their success rate is quite high as 45% of its customers are being acquired.

Company`s clients are mostly from Financial Services, Healthcare, Retail, Consumer Products and Technology industries.

Momentum Design Lab deliver projects with full customer experience lifecycles. From the competitive analysis, wireframe design sprints, clickable prototypes, use case development up to usability testing and style guides.

100% UX development company
1-10 employees

Clients

Sony Corporation
Mastercard
Walmart
Morgan Stanley
Verifone.

Notable project

Momentum Design Lab delivered design concept for new Verifone Carbon POS. They designed wireframes concentrating on interactions and user flows and created more open and highly customizable experiences. Verifone Carbon was awarded the 2017 iF DESIGN AWARD.

"Technological leadership in service provision by listening to one`s customers is a core component of Momentum Design`s success." judges` commentaries, The Stevie Awards.

Savvy Apps

About

Savvy Apps is a mobile app design and development agency from Reston, Virginia. Established in 2009, they deliver award-winning apps with "skeuomorphic designs".

Savvy Apps had delivered more than 1000 of app experiences using such methods:

- strategy building stage: sprint planning, user research, concept testing, roadmapping;
- design building stage: user flows, wireframing, prototyping, user testing.

Their applications are not only popular in app stores but also were accolades by Bloomberg, Google, Axious, The Webby Awards.

Company`s team-building approach is not to recruit newbies but to hire only professional experienced designers. Yet, they offer the $1000 Savvy Apps Scholarship which is available for talented app design and development graduates.

100% UX development company
1-10 employees

Clients

Public Broadcasting Service
The Motley Fool
No Kid Hungry
BoatUS.

Notable project

Cato Institute needed an app to place their audio content in one place. Savvy Apps created an app with a functional animation and simple navigation where content guides the user.

"I've been super impressed. I didn't have much of an idea what to expect going into this, with working with an outside web design firm as the closest prior experience. So I gotta say, I'm kind of blown away at how quickly things are progressing." Aaron Powell, Research fellow at the Cato Institute.

Icecube Digital

About

Icecube Digital creative agency offers e-commerce design and development services already more than 8 years. The agency is proud of its Certified designers who are also highly-qualified UX experts.

They have already successfully implemented more than 200 projects and supported over 100 startups. Here are the main principles that guide the company:

- close cooperation with the client: 24/7 technical support, free 1-month support after finishing the project;
- 100% customer satisfaction guarantee for web design: refund the money or unlimited mockups with required changes to satisfy unique client needs;
- UX is a core: the main aim of website designers is to create "Wow" user experience and motivate a user to take the desired action.

100% UX development company
1-10 employees

Clients

Show Your Spirit
Dapper & Dolled
Vuba Supplies
S&S Precision
Dortech Direct.

Notable project

Website design of Vuba supplier of industrial flooring solution in UK was outdated and chaotic. Icecube Digital changed design and website's categories structure to make it user-friendly. They also implemented a calculator to count the needed amount of floor paint.

"These guys are always available to talk, price competitive and uniquely, also has the ability to tackle larger and more ambitious projects whilst maintaining the same personal approach." Sean Scott, Director Vuba Supplies Ltd - UK.

Divami Design Labs

About

Divami Design Labs was established in 2008 in Hyderabad, India. A team of among 50 members has delivered over 100 projects including more than 500 layers for Retail, Social, Finance, Analytics, Databases, Cloud services, Insurance, Business Intelligence areas.

They develop UX strategy for ISVs, SMEs and early-stage startups. UX designer's workflow consists of several stages:

- Discover sprint: personas, user stories, information architecture;
- Design sprint: documented storyboards, design the layout, test, style guides.

Divami Design Labs hosts different training events like Design thinking session, workshops or hackathon. The company was recognized as a top UX company in India by Silicon India Magazine.

100% UX development company
1-10 employees

Clients

Appedo
EdgeFX
Carama
Aruba
Comtec.

Notable project

Divami Design Labs was hired to develop better user experience for Apervi Conflux data integration and transformation platform. They delivered a user-centered redesign based on detailed competitive analysis and users pain points research.

"You have an eye for talent. Every one of the designers and developers we worked with has exceeded our expectations!" Sagar Manne, VP, Engineering, Apervi Inc.

ALTR

About

ALTR started its activities as a Collective design firm in 2014, in Massachusetts. ALTR working approach is to have few people at the team, but highly professional. They offer B2B and B2C digital solutions.

Delivering both a responsive web site and native app design, they help clients to build successful user experience through:

- human factors research: user journey mapping, persona development;
- UX design: rapid concepting, prototyping and testing.

ALTR portfolio includes work in such industries as Education, Retail, Finance, IT. But, they especially experienced in the Healthcare field: with QMedic, Breas, Athenahealth and other projects.

100% UX development company
1-10 employees

Clients

Alkermes
Breas
Ditto Labs
Human Design Medical
Lenovo.

Notable project

A global network of the top medics Best Doctors needed to improve user experience for their website. Updated design become more intuitive and efficient to help patients be informed all the time and guide them.

"They take the time to find out how to deliver the best possible product for the client." James Couco, Business and Product Analyst, Best Doctors.

About

STX Next helps businesses grow faster through Product Development as a Service and software development outsourcing.

Since 2005, we’ve delivered hundreds of projects including ticket platforms,  ecommerce portals, CRM systems, social media platforms, dedicated desktop and mobile applications, streaming apps, cybersecurity solutions, blockchain products,

10% UX development company
201-500 employees
Poland, Poznan

Clients

Paze
Pixomondo
Verve
BetBright
Zappi
Junior Godoi
"They have maintained the same standards we have on our own team”

About

Unified Infotech is an Award Winning technology company, which specializes in providing End-To-End Web and Mobile App solutions, in the latest and cutting-edge technologies, with a talent pool of 100+ technology professionals.

Some Key Highlights:

★ Our web and mobile apps have raised $30 Million+ venture funding thus far.

30% UX development company
101-200 employees
United States, New York

Clients

Australia Post
British American Tobacco
Grassmatch
Freightcom
Jessica Bennett
"Great ui/ux team”

About

Sloboda Studio is Ukrainian full-stack web development company with an expertise in Ruby on Rails development.

The company has been providing high-end web development services in various industries for almost 10 years, mostly focused on leading start-ups, small businesses and middle-market companies.

100% UX development company
101-200 employees
Ukraine, Kharkiv

Clients

SwipeNews
TikkTalk
AppLift
CityFALCON
LucaLabs
Artur’In
Anastasiia Gordiievych
"Their project manager is always there to help me.”

About

Sidebench is a reasonably well-known company providing services in the field of developing mobile and web applications, developing UI / UX design, consulting and marketing. The company was founded by Kevin Yamazaki in 2014, and its only office is located in Los Angeles. 


Sidebench’s small but solid and experienced team consists of digital strategists, technologists,


20% UX development company
101-200 employees
United States, Los Angeles

Clients

RedBull
nOCD
SONY
Andrew
"Sidebench is truly committed to helping the families we hope to assist with this project”

About

Scopic has provided end-to-end development and marketing services to its clients for over 14 years. We can turn business ideas into reality and give a boost to your existing product! Our passion is developing engaging and interactive solutions, custom made to enhance your business. Scopic in numbers:  


  1. 1,000+ projects delivered
  2. 14+ years of experience
20% UX development company
201-500 employees

Clients

Sfera Studio
Visio RX
Primary Endpoint
Soundbridge
Nutshell Media
Maximus Inc.
ShadeWave
SketchList 3D
HelpSocial
PKC Pharmaceuticals
RecipeIQApp.com
Mobile Outfitters
Medical Records Tracker
Shoot and Sell
StocksToTrade
Dylan Bulsec
""Scopic Software always gets the job done in a timely and cost-effective way." ”

About

Since 2008, Django Stars has been a technical partner for software development and digital transformation. Whether you are a startup with fresh ideas, or a well-established business eager to transform, we’re ready to offer you solutions that can take you to the next level.

Over more than 10 years of work, we’ve seen our clients grow from small startups to

30% UX development company
51-100 employees
Ukraine, Kyiv

Clients

Molo
eSoft Planner
Soft Activity
Padi Travel
MoneyPark
Artem Evseenko
"Django Stars is a treasure for our company.”

About

Flexi IT — is a team of professionals specializing in Web development and Business Analysis services. Our service is well-organized for Entrepreneurs. Most of our clients are from the United Kingdom, Israel, Netherlands, and Canada. We build internal systems for businesses: CRM, Content Learning Management, People Management, systems for Delivery services

40% UX development company
11-50 employees
Ukraine, Zaporizhia

Clients

Mega School
Price Shape
Banking Consult
Wordpens
John Yanni, COO, VividMaths
"It has been a pleasure to work with Vlad as he is very easy to communicate with and always submits work on time. He has done an excellent job helping us build our website.”

About

Live Animations is an advanced augmented reality development agency that since its establishment in 2014 had already delivered best-in-class AR solutions which is recognized by such awards as Part Awards, WorldStar Packaging Awards, ADC UA Award and more. As an award-winning company Live Animations creates apps the average rating of which - 4.

15% UX development company
51-100 employees
United States, New York

Clients

Faber-Castell
British Council
Hatber
Ferrero
Little Dlippo Books
Chaug
"We contracted with Live Animations to help us create AR animations for a collection of children’s books. Using the Unity platform, they developed our mobile application for Android and iOS. Users can...”

About

AppsChopper is a creative app design and development company with offices in New York, Walpole and Boston, providing application design & development services on iOS and Android platforms; for Startups, Enterprises & Partners.

Services:

  1. Shaping Mobile Strategy
  2. Designing Beautiful Apps
  3. Engineering World-class Code
  4. Robust Web Apps & Backend
  5. Marketing your

10% UX development company
51-100 employees
United States, New York

Clients

Intel
Huawei
Duracell
HP
Necco
Unilever
Vodafone
Deryckcalow
"Good Fitness Tracking Application”

About

Dev Technosys started back in 2010, is a perfect fusion of talent, endeavoring over 950+ successful Custom web development and Mobile app development projects. Since our outset we have dwelled on the notion of “Bringing IT to Life” and cultivated a successful history of digital solutions for SMB’s and enterprise level companies with utility-based software;

10% UX development company
51-100 employees
United States, Philadelphia

Clients

Johnson&Johnson
Nike
Hertz
Pfizer
Whirpool
Ibrahim Khoury
"We chose to work with Dev Technosys after interviewing/vetting ten web development companies from around the world. NMG won our business because of their deep understanding of .Web and Mobile App Deve...”

About

Ekreative delivers high-quality apps, sites and online systems globally. Services provided range from R&D partner for enterprise clients, to development partner for digital design agencies, to integral product design partner for post-seed start-ups and much more.

For over 15 years we’ve helped our clients increase efficiency and grow their businesses

20% UX development company
101-200 employees
United States, Memphis

Clients

Kidslox
Greg Boyd
Air Translator
All Swapp
Orascoptic
CorVigil
Southern Tide
Torsten Stauch, Director AppShed Ltd.
"I don't think of Ekreative as a supplier, they are a partner. They embrace the vision of AppShedand are massively instrumental in our success. We were looking for a development partner, but in Ekreati...”

About

Skywell Software - custom development company, was established as an independent software development services provider in 2015, but the business came into existence in 2008 as a supplier of IT equipment for businesses and organizations. We have experience in developing software and applications for retail, manufacture, logistics, agriculture, digital and fashion

10% UX development company
101-200 employees
Ukraine, Kyiv

Clients

Finlandia
Cosmia
Auchan
Art Nation
Ukrainian Fashion Week
Tremblay
"Skywell Software`s team was dedicated and met all of our requirements.”

About

Applicature is a blockchain development agency focused on strategic consulting and implementation of Blockchain projects. We provide A-Z tokenization services: Marketing, technical strategy, concept, white paper, token mechanics, Blockchain architecture, suite of tokenization Smart Contracts, Investor dashboard and a wide range of custom Blockchain solutions:

20% UX development company
11-50 employees
United States, San Francisco

Clients

Codex Protocol
ChelleCoin
Darico
DreamTeam
SupplyBloc
Howdoo
David Goodman, Founder and CEO, Vitro
"Applicature helped Vitro in our transition from an IoT technology company into a FinTech Blockchain offering. They guided us through the intersection of secured IoT data to blockchain, complete with a...”

About

We turn customer dreams into cutting-edge IT solutions.

S-PRO provides software development solutions ranging from analytics and consulting to delivery and launch. We work as a technical partner to enterprises and startups, taking responsibility for product development.

Key S-PRO facts:

  • 5-years end-to-end development experience;
  • 150+ full-time in-house professionals;
  • 90+
30% UX development company
101-200 employees
Ukraine, Kyiv

Clients

Hubspring
TSO Chinese Delivery
MeterQubes
Climate Drops
PolarPro
Jacob Byers
"Hi! At first I contacted with a company without inexperience and with less price in this area that is why I had spent a lot of time and resources and as a result did not get anything that was my mista...”

About

We are European company with the development center in Ukraine and headquarters in Estonia.

We are building mobile and web apps from scratch working with the following technologies:Swift & Objective-C, Java & Kotlin , React Native, Django(Python), Laravel(PHP) & Nod.js , React.

20% UX development company
11-50 employees
United States, Lake Mary

Clients

Tech Print Industries
Weber-Stephen Nordic
Ruggengraat
Fit20
Favocity
Nusatrip
Nils Marquard Mortensen, COO, CFO, BabyWise
""Riseapps have been able to fulfill all the development needs we have had."”

About

Dexoc is a Custom software development company based in Canada, India, USA & Spain. Our professional software engineers provides offshore software development services to startups, mid-size companies & big enterprises across the globe. Our skilled and professional software developers team uses Agile & DevOps development methodology during the project

5% UX development company
11-50 employees
Canada, Brampton

Clients

LifeTools Software Application
Trademark Software Application
Oli C.
"Dexoc is top notch Software Outsourcing Partner”

About

Try Codnet is a Fintech Software House & Marketing Agency in the blockchain industry. We are the first company in the world, that combine marketing solutions with software development.


Your business goals are the most important thing for us.

Thanks to our huge experience and knowledge about Fintech & Blockchain industry, we know, how to deliver the best


10% UX development company
11-50 employees
Poland, Krakow

Clients

CoinCasso Group
CoinCasso
"Professional Team with Awesome Skills”

About

Spire Digital is a Denver-based digital product development company that transforms business through design and technology. The company was established in 1998, and its founder and permanent leader is Michael Gelman. Due to its vast experience and despite its relatively small composition, the company is rightfully considered one of the heavyweights of the market.

30% UX development company
101-200 employees
United States, Denver

Clients

50 Cent
Volkswagen
Gogo
Silversea Cruises
Starz

About

Pixafy is a full-service e-commerce agency headquartered in New York. They are experts in integrating e-commerce solutions and ERP systems. In their activities, they are focused on B2B and B2C e-commerce platforms and the most important ERP systems that manage them. 


Pixafy is an elite partner for Magento Enterprise (Gold) and Shopify Plus Partner with certified


40% UX development company
1-10 employees
United States, New York

Clients

USA Today
Sugarpova
Glassful
Citarella
Nobel Biocare

About

eHouseStudio is an e-commerce agency specializing in the development of Shopify Plus e-commerce solutions, their design, and marketing.


The agency's office is located in North Charleston (South Carolina, U.S.).

Mainly the company is providing services in the field of creating e-commerce solutions based on the Shopify and Shopify Plus platforms.


50% UX development company
11-50 employees
United States, Charleston

Clients

Dr. Axe
Bayland
Ancient Nutrition
Free Fly Apparel

About

WillowTree is a mobile and digital product agency based in Charlottesville, VA. With offices in Virginia, North Carolina and New York the company helps its clients realize the potential of rapidly evolving mobile technologies. Since 2007 the WillowTree has gained an excellent reputation and today companies trust such Fortune 500 clients as PepsiCo, National Geographic,

50% UX development company
101-200 employees
United States, Charlottesville

Clients

Pepsico
American Express
National Geographic
Johnson&Johnson

About

Table XI - a custom software development company based in Chicago. For more than 17 years in development, the experienced development team of 40 experts works with clients from such industries as innovation, manufacturing & IoT, retail & e-commerce, healthcare, and education.


Experience in performing a code audit, infrastructure audit, frontend audit allow


45% UX development company
11-50 employees
United States, Chicago

Clients

Rise
Tyson
JN
AKARA
ProTenders

About

Big Nerd Ranch - is a digital product development agency with over 18 years in the IT service market. Specializes in client app development and provides custom software development services the Big Nerd Ranch guys help both startups to mature giants from almost every industry. But nothing characterizes the company better than its customer base, which currently

45% UX development company
1-10 employees
United States, Atlanta

Clients

NASA
Coca-Cola
Amazon
Google

About

10Pearls is a rapidly growing software company with a high reputation in the global market. Founded in 2004 by the Imran and Zeeshan Aftab brothers in Herndon, VA. Now the company has 400+ employees and has offices in Washington, San Francisco, Toronto, Karachi, and Dubai. They opened their own research laboratory and university, thanks to which the company

30% UX development company
1-10 employees
United States, Vienna

Clients

National Geographic
Nextel
Zubie
AARP

About

Meticulosity is a commercial digital marketing and development agency offering web design, web development, e-commerce, inbound marketing (includes: SEO, PPC, content creation, social media), DevOps and scalable cloud hosting infrastructures. The company is a Platinum HubSpot Partner Agency, Magento Solution Partner and a Google Partner.

30% UX development company
11-50 employees
Canada, Kelowna

Clients

Bungalow
Consuela
Dixon Advisory
DKNY Home
BicBands

About

Whether you’re ready to move into development or just have an idea, we can get involved at any stage of your project. Get to know our cross-platform app development process and how our .NET developers rely on Xamarin to build mobile products that users and stakeholders love.

50% UX development company
51-100 employees
Uruguay, Montevideo

Clients

pwc
Bloomberg
Supreme Golf
Branch
Building Engines
Telefónica

About

Neoteric is an end-to-end software development company founded in Poland in 2005 by Mateusz Kurleto. The main specializations of the company are: Web Application Development, Artificial Intelligence, Robotic Process Automation, SaaS Development, and Product Design.


Neoteric, as a team, challenges conventional software development approaches.


30% UX development company
101-200 employees
Poland, Gdansk

Clients

Jeppesen
LunchBadger
Appoint.ly
Arvata
IT Trans

About

Itransition - software development company with offices in the USA, UK, Belarus, and Poland. For more than 20 years in development, they formed experienced development teams that work with the most popular platforms like Web, Desktop Mobility, IoT or even AR / VR. 


Writing skills in Java, PHP, Ruby, Python and other languages ​​allow Itransition to create


45% UX development company
501-1000 employees
United States, Lakewood

Clients

Adidas
Toyota
Xerox
PayPal
ebay
Philips. TEDx
Pepsico

What is a UX agency?

It is an agency that provides services in analysis, creation, and implementation of User Experience. For digital projects, this primarily means the projecting interfaces in terms of usability for the user. As a rule, UX design is developed in parallel with UI, which helps reduce the number of edits in layout. Modern design agencies provide UI and UX designs in one service package. So the most popular UX design agency service - UX audit.

Why UX design is important?

There are 2 key groups of factors in favor of UX. The first group of factors includes everything, which helps owners show care about and attention to the needs of their customers. Customers cannot see the source code of the product, therefore, they evaluate the application or site by its interface. A good and unique UI helps to attract attention, but the real impression will be formed a little bit later after using it. Convenient arrangement of buttons, quick search engine, personalized selection of news and other UX features - that forms the user's impression faster than numerous declaration about "user-oriented design" in press releases and marketing materials. Nowadays bad UX is the first sign of poor product quality or developer inexperience for customers. Even the most revolutionary product can fail in sales if it annoys users with its inconvenience.

The second group - it's the financial factors. UX indirectly affects on all profit and popularity indicators. The customer will stay longer on the site, returns back for another purchase, or recommend it to friends only if the product meets the requirements. These and many other reasons affecting the popularity of growth and as a result of potential profit. Also, eventually bad UX must be redesigned to keep clients, and as later this will be done as more costly it will be.

How to hire a UX design agency?

The main service of UX design agencies is the audit or redesign of UX. For both of these, you need to describe several conditions: target, timeline, and budget.

Target - according to the chosen goal, agencies will use different testing and analysis methods. For example, an audit of UX design in terms of profitability and increasing ROI requires a preliminary analysis of current financial indicators to highlight the dynamics. And for performance analysis, it is necessary to prepare various test platforms.

Term - as long testers collecting user experience information, as more precision results will be received. That's why some applications constantly collect user experience statistics. Therefore, we recommend you approve acceptable terms for the audit or redesign, to avoid unwanted financial losses.

Budget - the number of people in the audit team and testing methods that will be used depends on the budget allocated for this. For example, the recommended composition of the audit team: designer, developer, business manager, and psychologist. 

If you have already formed these conditions, you can choose one of the well-experienced UX design agencies on this page. To do this, briefly describe the target, terms, and budget, and request the estimated cost from at least 5 companies from the list. Then choose the best offer for yourself. If you will not be satisfied with any of them, you can request other companies to find an offer that will be good in terms of your conditions.

How much does the UX design audit cost?

UX audit it's an interface analysis in terms of user-friendliness and using efficiency. Audit may look like an overvalued event, but it will be useful to anyone who provides and sells digital products or services. It's worth to note that the full audit can be completed only for an already released product. It is possible to complete an audit only for a design layout, but this significantly limits the auditors in testing methods. 

The cheapest prices are available from freelancers, but due to their limited resources, they can only complete short research to the identification of apparent errors in UX design.

In a separate group, it is worth highlighting professional UX/UI designers, who in some way are the freelancers too. Thanks to their big practical experience, they can prepare a detailed report about UX state. Many of them also create recommendations for fixing UX design errors. This requires a much longer time for the audit (4-6 weeks), in comparison with freelancers (1-2 weeks), which naturally affects the costing of their services.

Professional design agencies provide UX optimization services as a part of the design service package. However, many of them, which we collect on this page, also provides a UX design audit for third-party products. The main advantage of design agencies is their well-experienced teams who always feel the pulse of modern design trends. Also, the big team has the possibility to do UX tests with real users participating. Many agencies also offering additional audit steps, such as competitors' UX analysis, and expected ROI and KPI calculation after UX redesign.

Freelancer Professional UX-designer Professional UX-design agency
Minimal Cost from 1200$ from 5000$ from 8000$
Estimated Duration

1-2 weeks

4-6 weeks 6-8 weeks
Average Result Short report

Detailed report 
Recommendations

Detailed report
Recommendations
Competitors analysis
Testing

How to check UX efficiency?

There are a large number of methods that help in UX data collection and analysis. For example, the IBM design department, depending on the target, uses 10 different methods:
1. Formative Usability Assessment
2. Benchmark Usability Test
3. Behavioral Analytics
4. Prioritization Exercises
5. Facilitated Brainstorming
6. Ethnographic Field Studies
7. Desirability Studies
8. Expert Heuristic Evaluation
9. Diary Studies
10. Card Sort

UX-design quality affected not only with the amount of completed test. Also, the important role plays a tester’s qualification level and correct test results interpretation. However, the most popular UX data collection techniques are:

1. Interviews. This method needs a direct relationship with customers. It's the most effective on the pre-release product testing. In most cases, in interviewing taking a part internal groups of testers or specially selected focus groups to protect commercial secrets before the official release. The disadvantage of this method is in fact that it needs a large number of resources, for collecting and processing data.

2. Usability testing. The developers give a group of people early access to the product. Then experienced UX designers or testers watch and analyze their reaction on the interface elements. It requires specific skills from observers because it is necessary to identify and register explicit and implicit user reactions without interfering in the interaction process. The effectiveness of this method depends on the number of participants. As more participants, as greater chances to detect flaws in the interface. For example, this method helps the Steamhounds' game developers to identify problems in the combat interface color palette, which caused difficulties for users.

3. Behavioral Analytics. Designers, together with psychologists, create behavioral models, which characterized the target users group. It is very helpful at the initial design development stage since it helps to build an interface that gives users what they really want. But, the more behavioral models are used in evaluating the same product, the lower efficiency, since the data in it becomes more “average”.

4. Automatic testing. Developers integrate special tools into product source code. These tools collect data about reaction time, the number of erroneous clicks, frequency of using various menu items and other data which allows designers to find flaws in the UX. This method needs to process a large amount of data, and this disadvantage developers are resolving by integrating big data processing solutions. Modern versions of these solutions can automatically detect dependencies and deviant behavior. Also, this method collects the most reliable data because it receiving data from a customer who is in habitual entertainment in counterweight to usability testing in the lab.

What is the difference between UI and UX?

In short, these terms can be described as UI - part of a design that is responsible for the appearance of the application, and UX - part of a design that is responsible for the convenience of its usage. 

Modern UI trends allow designers to create unusual interfaces based on 3D elements and unique color schemes. In such a case, UX helps to keep unique design solutions in convenient and not scary for users form. So, in general, the art of design is the ability to find a balance between the desire to stand out and compliance with user habits. Too creative UI can scare users away, but the excessive formalization can destroy aesthetic view. Therefore, most part experts don't recommend to unite UI designer and UX designer positions, because this impairs to prevent design errors and increase the risk of accepting the irrational decisions.

Key benefits of good UX

1. Help to looks better for users
The research about user behavior showed that users need 3.42 seconds to build an impression about a website based on its visual design and only 50 milliseconds after to decide if they will stay on it. Also, visual design occupies about 75% in the initial impression of the website's reliability.

2. Increase ROI
Successful investments can significantly increase profits, and give an advantage over competitors. To check their effectiveness managers use ROI (Return on investment) indicator. ROI is the ratio of cost to return on investment. For every dollar invested in improving a UX application, will be a possible potential return on investment in 2$-100$.

3. Better KPI
Good UX allows owners to influence user behavior. An offer for an additional purchase, unobtrusive call to action, or special order of fields for placing an order - all this helps to increase the possibility that users will use your product. According to the survey, the improvement of key performance indicators (including conversion) on average grows by 83%, after a redesign based on UX.

4. Reduces calls to technical support
A big part of technical support requests is the questions about using some functions in the application. Modern UX methodologies, makes it possible to identify bad interface solutions and fix them to better meet user expectations. This will reduce the number of calls to tech support for "trivial" issues.

5. Helps to improve the design in the right way
This survey showed that 73% of companies that have never performed UX testing were going to complete it. Now many people are working on improving and integrating existing UX techniques. 

6. Be up-to-date
According to research, 70% of online startups was failed because had poor usability. Modern business is largely dependent on users' reactions to the initial product presentation. Many startups prefer to focus on product innovation and ignore UX optimization. And even if this product becomes popular, the label “inconvenient” may stick to it for many years, which will give a negative effect on sales growth.

UX success stories

1. U by the Moen - first smart shower for IoT. Creators understood the importance of user-friendly interface and turned to Blinkux for help in design. Blinkux gathered user experience by interviewing users who have already purchased this product. Thanks to this, a very easy-to-use remote control interface was developed, and U by the Moen became the finalist of the Hospitality Design Awards.

2. 9GAG - one of the most popular sites in the world turned to Fueled to develop a new version of its iOS client. To analyze current UX problems, were organized meetings with the 9GAG team and surveys of the most active users. According to the users’ response were identified and fixed following key errors: limited functionality in comparison to the web version, lack of a dark theme and inconvenient profile management. 

3. Fitness App - this is a startup in the Human Health industry which had a very limited budget for optimizing UX. Cieden used competitor analysis to identify weaknesses in application design. It showed that users need a possibility to communicate with each other. The wireframes for the redesign implemented in the compression terms helped to save the positive growth dynamics of the installations. It was also added recommendations about expanding the design to the UX audit report.

4.El Grocer - application for ordering food delivery. As this is a highly competitive market segment, its creators turned to Cieden for help in improving user experience. The design team completed research of all the most significant competitors to identify the best solutions in the app design. Then, designers developed behavior models of the main user groups and prepare the selection of bests design solutions. A completely redesigned app increase conversion that exceeded the most positive predictions.

5. ITTI Digital chosen UXDA as its design partner for the banking software development project. In particular, one of the key reasons was in big UXDA's financial design experience. A formalized questionnaire was prepared for the old version of the back office system users. For a more complete immersion in a working environment, the company’s designers worked as bank managers for a whole day. This allowed us to formulate the concept of UX redesign with accents on the role of software as an assistant for everyday tasks. The concept showed such good results that it became the basis to completely bank’s business strategy rebuilding.

6. LifePlan - application for retirement planning. Cyber-Duck completed a comprehensive UX research with using user's focus groups and earlier usability testing. Regular consultations with financial experts led to the creation of a new progressive menu, which eliminated the confusion in data entering and reduced the number of input fields. The collaboration of Cyber-Duck designers allowed owners to achieve a 30% increase in application conversion.

7. Bank of England - one of the oldest banks in the world, made a decision to update its own website. Since the bank’s website is used by both customers and employees, Cyber-Duck decided to complete 2 rounds of collecting UX data. In the first step, were held several seminars with the bank's employees to identify problems in the "non-public" part of the website. Then, a series of interviews with bank customers was completed, which allowed them to identify the main user groups and form their behavioral models. Thanks to the new version of the design based on the collected info, users began to linger on the site 30% longer.

8. Mitsubishi Electric hired Cyber-duck to update its website. The team of UX designers conducted a global study of website users and identified 4 key audiences. Changing approaches to sorting information led to a decrease in calls to the call center for trifling reasons. Redesigned menu increased popularity among the target audience. In particular, the average number of website views has grown by more than 60,000 visits per month.

9. Ironside Computers received a lot of requests from its fans complaining about the inconvenient menu, so they turned to Huemor for UX website optimization. Designers have been working with customers for a long time to discover potential areas for automation. Later was developed a new menu concept, based on customer preferences, which significantly reduced the time required to make an order. The correctly defined target of the redesign helped to increase the average order value by 40% and ensured a 3-fold increase in sales.

10. Park' N Fly turned to Digital Scientists user experience specialists to find a way to improve their service. To create a user experience base, designers worked with the support service. They analyzed old and new customer requests and searched for similar problems. A new model of interaction increased its utility and reduced the number of notifications. This has helped to increase the active audience of the application to 14,000 users.

Trends in UX

1. Visualization of the loading process
This trend appeared a few years ago, and it was presented as an animation of loading progress. Today it was extended to demonstration the exact time that was spent on loading. Also, many websites changed boring animations into interactive elements in order to reduce the feeling of waiting time.

2. Performance optimization
UX is all that makes using your product convenient or inconvenient for the user. Therefore, one of the key areas of UX that is not directly related to design is performance optimization. Software and websites integrate new technologies to ensure the fastest performance. The secret of this trend in recent studies, according to which increases the load on the website, critically increases the chances that the user would leave this website before the download will be finished.

3. Regular design audit
The understanding the importance of product design in sales growth has led many owners to start regular UX audits of their products. Eventually, losses from regular audits are less than from losing clients.

4. UX became a priority marker in determining product utility
Today for most common actions, already have been created applications, services, and websites. Moreover, almost all of them are cross-platform, free and have multi-technology versions. Therefore, in the focus of user attention, the UX product plays an increasingly important role instead of its innovation.

5. UX becomes a part of the marketing strategy
Users love comfort, but they don’t want to spend time evaluating the app’s usability. This is especially true for large application stores, such as the App Store and Google Play, where you can get thousands of options when searching for a simple alarm clock. Therefore, UX reviews began to play a large role. Their main difference is focusing on a comparative analysis of its interface, not the features.

6. Voice control is becoming popular
Smart speakers from Amazon have shown the advantage of voice input and its integration into other areas of human interaction - that is just a question of time. Nevertheless, talk about the decline of UX design is too early, because some fundamental problems still not been resolved for voice control.

7. The new device-independent design concept
Many designers refuse from Responsive Design principles, due to its large impact on website performance. Also, it always needs additional investments in development. So modern designers try to find a balance between performance and addictiveness for any device which can be developed in new design principles in the near future.

8. Too many designers
Today, there are a large number of designers who have received a diploma after completing design UI / UX courses, which allows us to consider their level at least as the Middle. On the one hand, we have a large number of designers who will design for us at a reasonable price. But they have little practical experience. On the other hand, we have masters of digital design with 10-15 years of experience. But it's very difficult to find them and their services are much more expensive. So the experts anticipating the appearance of a new graduation scale for the designer's level of professionalism, because the old (J, M, S) is no longer enough.

9. UX is no longer used only in commerce
Government organizations start to understand the role of good UX. Quite often, the reason for the UX redesign is the desire to reduce the cost of its operation. Nevertheless, the benefits of good UX contributed to the development of the idea of online governments and online services optimization.

10. Thoughtful UX
Users began to understand that they spend too much time on Internet surfing or playing on their gadgets. The ongoing competition between the services for the remaining attention of users has led to the creation of new ideas for UX. According to them, the cornerstone of design must be the ability to provide the user with the necessary services as soon as possible. The developers use the algorithms for automatic interface customization based on big data statistics in combination with personal use statistics.

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