PureVPN

  • PureVPN introduction
  • PureVPN setup for Chrome
  • PureVPN setup for Mac

PureVPN SUMMARY

Key features
  • Pleasing interface
  • Multiplatform use
  • Split Tunneling
PureVPN Pros
  • Top performance & set of features
  • Flexible pricing
  • Technical support result-driven
PureVPN Cons
  • Median speeds
  • Issues with reliability and stability
  • Number of servers

PureVPN  USER REVIEWS (7)

Write a review
  • Alex Updated at Oct 15, 08:01
    Updated at Oct 15, 08:01
    1
    • Quality
      1
    • Functionality
      1
    • Ease of use
      1
    • Ability
      1
    Useless VPN provider, which is giving you not working servers.
    The reason I need VPN is that I need access to BBC iplayer, Amazon UK and Netflix UK, and now in November 2018 I literally have no connection. I tried their servise 24/7 help desk, but it`s completely useless - they either provide servers, which simply don`t work or servers, which work not longer then 10 days. After such drops I recive message, that they gonna fix everything in 24 hours, but I guess you understand, that nothing happens. And of course if you`re seeking VPN for streaming then forget about this one.
    • Pros
      • When it works, then it`s ok, not fast, but ok
    • Cons
      • No working servers, awful tech support
  • Yang Updated at Oct 15, 08:01
    Updated at Oct 15, 08:01
    2
    • Quality
      1
    • Functionality
      3
    • Ease of use
      1
    • Ability
      3
    This VPN doesn`t work as it should, and its customer support is awful.
    PureVPN custom service is terrible when it comes to solving connection problems. Last week I had experience of talking with four different guys from their support and none of them could help me, but each of them took at least an hour of my time. After all, I was advised to talk to the Bill, who was a senior at support, or something. But after trying to get in touch with him for three days, because he wasn`t available, he didn`t fix my issue either (we spoke about 3 hours). In the end, Bill asked to contact him on the following day, but he wasn`t available again. Finally, someone from the live chat told me that they can`t help, so now I can`t understand what for was all this time spent.
    • Pros
      • If VPN is working everything is ok
    • Cons
      • Problems with conection and tech support.
  • Peter W. Updated at Oct 15, 08:01
    Updated at Oct 15, 08:01
    1
    • Quality
      1
    • Functionality
      1
    • Ease of use
      1
    • Ability
      1
    It`s an awful software which doesn`t work as it should.
    I was using PureVPN for two years and now I can clearly say, that I won`t miss this software at all. I was using other VPN services, and PureVPN is the worst of all because it`s very slow - about 100kb/s or lower. But even this isn`t all problems of this VPN provider - also, I faced problems with connecting to servers and even if I did connect to VPN it still worked awfully because of drops, sometimes it connects to servers different from chosen by me as well (I was trying to connect to Netherland and got to Sweden). And it`s not about my real location - I`ve tried to use it in different countries, and it didn`t work anywhere.
    • Pros
      • There are none of them
    • Cons
      • Isimply doesn`t work
  • Dan Updated at Oct 15, 08:01
    Updated at Oct 15, 08:01
    1
    • Quality
      1
    • Functionality
      1
    • Ease of use
      1
    • Ability
      1
    PureVPN is an awful software with poor customer support
    I was thinking that it`s just me, but no, after reading customer reviews I understood, that a lot of people have problems with this VPN service. This is the first of all VPN services about which I think I made by buying it. I couldn`t imagine that customer service could be that bad as it`s in PureVPN. I`m thinking of leaving this half of the year and stop using this VPN service. So if you don`t want to spend your money on nothing, then avoid this software.
    • Pros
      • It`s cheap
    • Cons
      • It just doesn`t work
  • Daniel dos Santos Updated at Oct 15, 08:01
    Updated at Oct 15, 08:01
    5
    • Quality
      5
    • Functionality
      5
    • Ease of use
      5
    • Ability
      5
    It`s a nise software which is really helped me.
    I changed my Nord on PureVPN because even with choosing dedicated IP Nord still changes is every time. I need a dedicated one because of my work. Moreover, in some time Nord just stopped working, so there was no choice except changing my provider. But I`m using PureVPN and I feel completely satisfied with it, and I hope that won`t change in the future.
    • Pros
      • Quality of VPN and dedicated IP
    • Cons
      • None found for now
PureVPN: 2,000 servers, 140 countries, 180 locations
  • Created at:
  • Updated at:
Cover image

PureVPN was created by GZ Systems Ltd., a tech company based in the British Virgin Islands, with the sole motive of keeping users’ online privacy intact and full freedom in Internet activities. Reviews we’ve seen are mixed: from appreciation to criticism of inconsistent speeds, being unable to access Netflix, etc. So we have to see for ourselves and also conduct several specific tests, so you too will be able to judge for yourself.

Vendor

GZ Systems Limited (website)

Newest version (for Windows)

v.8.0.3.2 out October 2021

Operating systems

Windows, MacOS, Android, iOS and other

Installer file size

38.6 MB

Menu languages

9

Countries

140

Server speed

20 Gbps (London, Manchester, Washington)

Extra features

Split tunneling, killswitch, P2P

License

Subscription

Pricing

$11 (1 month), $40 (1 year)

Pricing is pretty flexible, with choice of monthly or yearly purchase, discounts, multiple payment methods. Basic and most popular option of 1-year subscription billed month by month costs $3,33. It equals roughly to $40 per year. If you buy a 2-year plan, the price is even less. Choose “billed annually” option and PureVPN cost will be: $25 for 3 months, $60 for 1 year, and $60 for 2 years. Extras include: port forwarding ($1,99/m), dedicated IP ($1,99/m), dedicated IP with DDos protection ($2,99/m).

Account details, subscription type, and other settings such as VPN password, are accessible in the Member Area of PureVPN online. Their “Get started” section will easily guide you through setup and installation, which may include connecting up to 5 devices to VPN, set up online streaming, selecting a device (Mac, Windows, Android TV, Chrome extension, Firefox extension, etc.), overcoming geo-restrictions, and so on.

As for installation, let’s see how it works on popular devices. For Windows, first download this installation file 37,2 Mb in size from Amazon server, and run it. No viruses in it, as checked by Virustotal:

purevpn review

In the first welcoming window, select the language, register a user account, login and enjoy - a typical procedure.

For Linux (Ubuntu), download this *.deb file 30.3 Mb in size, while being aware of one ad file in it, detected by Virustotal. This is not a virus. Run and install a file, then open the terminal and enter “purevpn -v” command, and VPN will be installed and ready to go.

purevpn review

For Android devices, go to Play Store, find the product and install it, as you usually do with any other mobile apps. Here are 3 key download links as shortcuts:

As you launch the VPN for the first time as administrator, the service prompts to select 1 of 5 modes which will most suitable for further use. Stream, Internet freedom, Security/Privacy, File sharing or Dedicated IP have corresponding settings, for example Streaming is good for videos and games, yet has lower security measures. See more details here.

Let’s find out more on each of those modes. First is Stream. It shows favorite user locations, popular websites with streaming content to choose from, and also the list of VPN servers that are most fitting for the task. Users may assign favorite sites and/or servers as well, marking it with a little star icon. After VPN establishes a connection, you may enjoy the content.

purevpn review

Second one, the Internet Freedom mode implies high anonymity and security, yet lower speeds. Options include private browsing, register content, encrypting. In third, Security / Privacy, aimed at comprehensive protection against cyber threats, connection is secured, private browsing enabled by default. File-sharing mode is kind of reverse: fast speeds but lower security. Finally, Dedicated IP mode, is for country-specific content, and is eventually a separate add-on one has to buy as extra. All modes have 3 clickable buttons for Show Graph - displaying in/out VPN traffic, Disconnect and Fetch My IP.

To go to Preferences, click a “gear” icon and navigate to one of sections, as follows:

> app settings (launch on startup, redial automatically, select language, etc.)> select mode (5 modes described previously)> select network type (auto, NAT, non-NAT)> advanced options (Internet kill switch, multiport, IPv6 leak protection, etc.)> VPN hotspot (enable, select protocol, set password)> beta features (if you wish to contribute)> port forwarding (add-on, additional cost)> updates> help & feedback (About + FAQ)> support ticket (24/7 support team)> logout

As we know, Linux is “one of a kind” specific OS, so even a simple task like login requires initiating the command line and entering “purevpn --login”, and then password and login. But Linux users know the whole deal well.

purevpn for linux

Similarly, to see VPN server list - type “purevpn -l”, to establish VPN connection - “purevpn -c SERVER” (e.g. “purevpn -c Poland”), to check connection status - type “purevpn -s”. Tip: type in “purevpn -h” to view all possible commands for PureVPN.

purevpn linux cheat sheet

For first authorization on Android phones/devices, click “Login”, enter user login+password and click “Done”. After that you’ll see the homepage of PureVPN with 4 modes to select: Stream, Internet freedom, Security / privacy, File-sharing.

purevpn for android

Stream mode has 3 tabs: Quick connection, Countries and Popular websites. Other modes are similar: Quick Connect, Countries, Cities. Other functions include call navigation, execute ping test, search, favorite list.

purevpn free android

Settings aren’t any less than those of desktop version: profile, select protocol, auto-connect, network type, split tunneling, Internet kill switch, secure wifi, multi port, change theme (default/white), support center, etc.

Now, for the most crucial part of PureVPN review, we used the following device: ASUS F555LJ-XO944T laptop, CPU Intel Core i3-4005U, NVIDIA GeForce 920M 2Gb, RAM 12Gb (4+8), SSD 254GB. And first things first, to be able to evaluate the “before-after” effect of using PureVPN, we made several speed tests without a VPN, with the following results:


Download 

Upload

Ping

Optimal location

454 Mbps

84 Mbps

1 ms

Tokyo

156 Mbps

7 Mbps

245 ms

New York

126 Mbps

8 Mbps

105 ms

Chur, Barnardo.fm

166 Mbps

39 Mbps

35 ms

Then, with PureVPN on, we conducted several tests, such as speed test, DNS leak test, traffic encryption, blacklist IP check, torrent availability, etc., for 5 different locations. The results were as follows.

Test 1: Stream mode, Russia, P2P.

With same 4 locations via Speedtest.net, the average ping was 140.5 ms, 12 Mbps download speed, and 13 Mbps upload speed. When using Torrent, the average speed was 9 Mbps, while peaking at 12,1 Mbps maximum.

purevpn tests

Other tests:

Traffic encryption

Pass

DNS leak test

Pass

Browserleaks GEO

Pass

IP blacklist check

Pass (2 of 70 addresses blacklisted)

Browserleaks GEO:

purevpn review

Test 2: Stream mode, Singapore:

Optimal server speed

download 68.5 Mbps / upload 6 Mbps / ping 172 ms

Torrent

P2P not working

Darknet .onion

not working

Social networks

Pass

DNS leak test

Pass

Browserleaks GEO

Pass

IP blacklist check

Pass (1 of 70 addresses blacklisted)

purevpn review

Test 3: Internet freedom mode, Hungary:

Optimal server speed

download 76 Mbps / upload 18 Mbps / ping 51 ms

Torrent

P2P not working

Social networks

Pass

DNS leak test

Pass

Browserleaks GEO

Pass

IP blacklist check

Pass (0 of 70 addresses blacklisted)

When using Torrent, PureVPN had disconnected 5 times in 5 minutes, however, bare in mind that the publisher does not state support for P2P on this server.

Test 4: Security / Privacy mode, Turkey, P2P:

Optimal server speed

download 48.6 Mbps / upload 16 Mbps / ping 77 ms

Torrent

avg speed 10.6 Mbps, 2 interruptions

Online games

stable ping 140-160 ms

WebRTC leak test

Pass

DNS leak test

Pass

Browserleaks GEO

Pass

IP blacklist check

Pass (1 of 70 addresses blacklisted)

WebRTC Leak test:

purevpn review

Test 5: Stream mode / Popular websites / Netflix:

Initial server/location

Netflix unavailable. Fail.

USA server connection

Pass

So, here you might encounter some issues depending on your location, yet if connecting via USA its all fine and Netflix works. 1080p / 60fps is the maximum for viewing without buffering.

P.S.#1. PureVPN recently introduced their own DNS test service on their website - for users to check whether this VPN is really disguising their IPs and locations.

P.S.#2. In the process, we’ve noticed 2 minor design bugs: a) in Update notification window, the button is clipped and partially behind the screen; b) on the download page as you choose Linux, the list appears outside the container (div).

Since August 2021 PureVPN is a KPMG - certified VPN, i.e. their no-log policy is affirmed by this international audit company, as well as is 24/7/365 available for surprise audits. Learn more about this on their blog post.

PureVPN tries to offer the best VPN product possible, and has been noticeably improving. This is a fine and well-designed VPN for Windows OS and mobile devices, with wide range of features. Decent security measures, such as 256-bit encryption, live chat support, and let’s not forget about competitive pricing! For first-time user pricing policy may seem a bit confusing, but soon you figure out that it is sound to buy and use for 1 or 2 months, and then to extend for a 2-year subscription and save money.

On the other hand, we’ve seen multiple user complaints on money-back guarantee, though we have no information either to confirm or deny. There were few other issues as well, e.g. partial logging of user data (time and which server a user connects to), which is unlike “golden standard” of VPNs - no logging. VPN hotspot did not work for reasons unknown, however technical support team turned out to be helpful and solved the issue. There is no access to .onion domains (a.k.a. “darknet”), but using PureVPN with TOR browser works out fine.

In regards to reliability, we’ve experienced crashes of servers with P2P support for torrenting, particularly when torrents files were downloading. Many servers were just too slow. There were also problems with accessing Netflix, which we then resolved by manually selecting more suitable locations.

purevpn review

To sum up, we like everything about PureVPN, except issues with servers. After rating all the aspects on a 0-to-5 scale, as seen above, we shall state our editorial total rating for PureVPN as 4 / 5.

PureVPN PRICING

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